hahaha just google my friends and random luck lol. Well to be honest i searched for AAE 1 cable and ptcl to get any updates on it limited my search to one week and this popped up
[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]
- Thread starter abobobilly
- Start date
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PTCL is at it again with their unprofessional behaviour. Here is my recent experience with them.
1. up until 2 days ago, the modem used to sync at around 9200 Kbps. Which translated to 7.8-7.9MB on speedtest with around 970KBps download.
2. So somehow my line got messed up with a lot of noise (ONU number). I went to small DB near my home where my phone line is connected and replaced my pair with an extra and line noise was gone. So I checked with my older pair and noise was gone, I left it with old pair connected. In the morning Lineman showed up and told me he replaced the pair. I checked the stats and my SNR was improved by 5db so I said okay the problem is solved.
3. Now the interesting thing happened. My sync rate dropped to exactly 8567Kbps. Which is around 7.2MB and download is 900-910KBps.
4. So I called the dreaded 1218 which is always a last resort for me. The guy on the line said to do the usual BS like do a speedtest and this and that. After telling him that my speed is dropped by almost 1MB and not improving with attainable rate of around 20,000. He said PTCL claims 60% of package speed and that only if I am getting below 4.8MB he can register a complaint. I told him to connect with his supervisor, and another lady started saying same stuff. I told her I was getting full speed up until 2 days ago and suddenly my connectivity rate is dropped. The same story of 60% was repeated. I told her it makes no sense, like if I am getting 5MB on 8MB, I am not eligible for complaint? and her reply was typical. Let alone a difference of less than 1MB.
I am pretty sure, they did something from exchange which dropped my connectivity rate by almost 1MB which was previously rock solid on same line and even though SNR and attainable rate are improved, the speed is dropped.
(Losing almost 70KB from download speed means a lot as torrents take overhead and at one time my router handles 10-11 devices.)
5. Now I am not sure what to do, any ideas? Might try another pair or replace the fuse. I do have a history of speedtests on my mobile if that's of any use.
Or should I wait for Optix which is being launched in my Askari by the end of April. Already talked to them and they seem professional people.
1. up until 2 days ago, the modem used to sync at around 9200 Kbps. Which translated to 7.8-7.9MB on speedtest with around 970KBps download.
2. So somehow my line got messed up with a lot of noise (ONU number). I went to small DB near my home where my phone line is connected and replaced my pair with an extra and line noise was gone. So I checked with my older pair and noise was gone, I left it with old pair connected. In the morning Lineman showed up and told me he replaced the pair. I checked the stats and my SNR was improved by 5db so I said okay the problem is solved.
3. Now the interesting thing happened. My sync rate dropped to exactly 8567Kbps. Which is around 7.2MB and download is 900-910KBps.
4. So I called the dreaded 1218 which is always a last resort for me. The guy on the line said to do the usual BS like do a speedtest and this and that. After telling him that my speed is dropped by almost 1MB and not improving with attainable rate of around 20,000. He said PTCL claims 60% of package speed and that only if I am getting below 4.8MB he can register a complaint. I told him to connect with his supervisor, and another lady started saying same stuff. I told her I was getting full speed up until 2 days ago and suddenly my connectivity rate is dropped. The same story of 60% was repeated. I told her it makes no sense, like if I am getting 5MB on 8MB, I am not eligible for complaint? and her reply was typical. Let alone a difference of less than 1MB.
I am pretty sure, they did something from exchange which dropped my connectivity rate by almost 1MB which was previously rock solid on same line and even though SNR and attainable rate are improved, the speed is dropped.
(Losing almost 70KB from download speed means a lot as torrents take overhead and at one time my router handles 10-11 devices.)
5. Now I am not sure what to do, any ideas? Might try another pair or replace the fuse. I do have a history of speedtests on my mobile if that's of any use.
Or should I wait for Optix which is being launched in my Askari by the end of April. Already talked to them and they seem professional people.
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i have not vdsl connection but i have vdsl modem so my question is that can i use vdsl modem on normal connection?
Because it only works with VDSL.
For a normal ADSL connection, you'll need an ADSL modem.
Sent from my SM-G935F
Yesterday i got newptcl line and broadband but after few hours of the installation my dsl goes down pings high downloading on idm 256Kbps to 500kb sometines goes to 0 and then high at maximum sometimes ping on speed test 200 and 25
I dont know whats wrong with my dsl ??? Here my line stats
Imgur: The most awesome images on the Internet
And speed test result
Imgur: The most awesome images on the Internet
Sent from my SM-G935F using Tapatalk
I dont know whats wrong with my dsl ??? Here my line stats
Imgur: The most awesome images on the Internet
And speed test result
Imgur: The most awesome images on the Internet
Sent from my SM-G935F using Tapatalk
You are connected in safe mode (G.dmt) which is ADSL 1 technology. Your SNR margins are great too.
You may want to try to go in advanced>>DSL settings and make sure the ADSL 2+ is checked. If that doesn't help, try connecting modem to outlet directly (without Splitter). If possible try another modem.
If nothing helps lodge a complaint. Do it through Automatic registration. Those monkeys at call centre won't help you beyond registering a complaint.
I already complaint them and try all this step above as you wrote
Sent from my SM-G935F using Tapatalk
Hi,
Guys check out ptcl router settings..
http://imgur.com/a/eEhtb
it gives lots of ping time out and also clash royal game lags
thanks
Guys check out ptcl router settings..
http://imgur.com/a/eEhtb
it gives lots of ping time out and also clash royal game lags
thanks
i have been having wlan wakelocks in my phone those are related to wifi
i searched about it and my ptcl modem sends packets i don't know why or what packets but they keep my phone awake all the time and wont let it go into deep sleep i'm having a constant drainage because of these wireless packets what setting or features is causing this any idea or solution to avoid these
i searched about it and my ptcl modem sends packets i don't know why or what packets but they keep my phone awake all the time and wont let it go into deep sleep i'm having a constant drainage because of these wireless packets what setting or features is causing this any idea or solution to avoid these
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Called ptcl helpline they dont even know what wireless packets are duhh move to the future
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It might not be the modem, may be your phone is requesting packets so it can see if it's connected to WiFi. Or may be becon interval on your modem is set to too low.
If you stop a rickshaw driver and start discussing quantum physics with him. It is quite possible he will roll his eyes and think you might have a screw lose in your head. That's exactly the case with PTCL helpline. You are essentially asking a stone age man, questions about andromeda galaxy and space travel. Those monkeys have big red, blue and yellow buttons labeled with Phone, Broadband or other complaints on their screens and if you ask them to help you, they just have to select their favourite colour and your complaint will be registered. Sometimes they talk like parrots, repeating the same thing without thinking if it means anything.
See my previous post about my recent problems, and how I have to live with what is available, so far.
hahahahaha well said
its almost a month, and they cant even changed my profile type to fast path .hahahahahahah could you link the post im too lazy and im figuring my way into pakgamers well apart from that there is something with the multicast feature that is sending packets
apart from that these wlan wakelocks dont happen on other modem im linked to like my friends or cuzins
apart from that these wlan wakelocks dont happen on other modem im linked to like my friends or cuzins
#Repost
Anyone here working on PTCL or experience with PTCl? at start of march i have applied for VDSL but DP is ADSL i am sick of PTCL visits to force them to install VDSL card, i applied for refund but till now no progress , i also want internet right now, mobiles data is Expensive and limited . Please suggest me should i go for ADSL and then complain for VDSl? or they will not upgrade once i get ADSL? but i read reviews on internet ADSL have maximum capability of 8Mb and ADSL2+ can be used upto 25mb, and ptcl is not ADSL2+ (on same DP 4mb is dead slow)
Thanks
Anyone here working on PTCL or experience with PTCl? at start of march i have applied for VDSL but DP is ADSL i am sick of PTCL visits to force them to install VDSL card, i applied for refund but till now no progress , i also want internet right now, mobiles data is Expensive and limited . Please suggest me should i go for ADSL and then complain for VDSl? or they will not upgrade once i get ADSL? but i read reviews on internet ADSL have maximum capability of 8Mb and ADSL2+ can be used upto 25mb, and ptcl is not ADSL2+ (on same DP 4mb is dead slow)
Thanks
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thanks for Reply All ADSL are ADSL2+ ? so should i go for ADSl 8Mb ? or wait for VDSl? now they are providing a 2 Antenna Device how is its signal strength?
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