What is up with PakGamers?! It's not letting me thank, nor reply to posts! [MENTION=42544]murtaza12[/MENTION], it keeps giving me a pop-up saying "Your submission could not be processed because a security token was missing. If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error."
Anyway, khan1, it's actually refreshing for a person to admit their fault and apologize - that was rather fresh, so thank you for your mellow tone.
As for the Zong CSR - well - that's Pakistan. Not perfect, but when you don't train your staff well, this is what happens. Let's see what we can do to improve your situation:
- we know Zong has 10Mhz or 15Mhz deployed across Pakistan, right? Your upload speeds are fine (I remember back in the days your upload speeds were crap too), which means something has improved. BUT - could it be that the server you chose for conducting the speed test was under strain? I've actually noted this happens more frequently than never, and so, I use the Open Signal app to conduct a speed test - it takes a bit longer, but since it pulls the data from multiple sources, you won't be limited by the bandwidth of one server.
- You're using their MBB device, right? Can you try moving it closer to a window and see if it improves? I know for sure that 4G sucks indoors for Zong and Telenor, but Mobilink has done some voodoo and actually gives great speeds indoors - if you can get their signal (after the network upgrade). Try testing the device up on the roof of the house - if it improves there, then that means the radio waves entering your house are clashing/interfering/bouncing around and you won't get good signals indoors.
The keywork is indoors.
- Spectrum, to an extent, makes a difference. If your signal strength is horrid, an increase in the spectrum won't magically improve your download speeds - you need to have the signal to back up the performance... and I don't know how Mobilink is doing it, but they're doing it fairly well (wherever there's 4G signal). Telenor could have done something about it, but until those numbskulls implement carrier aggregation (joining two different frequencies for higher speeds - since different frequencies react differently), it won't help using them.
I remember you said that in different areas of Abbottabad, Zong worked fine but not where you lived, right? That's the same case with me - with both Zong and Mobilink (before the upgrade), I used to get 4G signals but the speeds were average because the signal quality wasn't great. After Mobilink's 4G upgrade, if I get the signals, the speeds are MUCH MUCH faster but the signals just don't enter my house anymore. Zong's 4G still comes, but it's not particularly fast. Telenor's signals are weak, and they work for basic browsing (not really useful for downloading). But when I'm outside of the house, everything is fine.
How come you can't change your network?
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