yar total aik din ke game hai. It takes 15 - 30 minutes. I went to their office, you need to have contact. They'll give you an NOC against the IMEI of the device. Then you type down an authority letter and if the DHL box is in your name, then write it in your name. Sign and attach a cross copy of your NIC. Then call the DHL guy, he'll come to your home and pick it up himself.
Give him 200 - 300 Rs just for chai paani. Then in 3 - 4 days , they'll call you kay custom duty is over 20,000. You need to know some people there too. However, if the declared value of the tablet seems "realistic" or you know the main quality controller or branch manager at DHL, he'll decrease the custom duty to over 3,000. Afterwards, the DHL courier guy will bring in the stuff.
By the way, pay a visit to DHL office nearby, meet the manager or SCM and tell him the scenario. He'll help you. Don't worry at all yar. Aur don't be depressed kay meray sath he hamesha bura hota hai waghaira . This is a learning experience. I have faced it as well and it was overall good.
DHL will not take under the table money. But if you have met people in person, they'll help you. Also one more thing, the customs guys at the airport will tear off the IMEI number strip for assholish reasons. But you will get all your devices in mint condition.
Here;s a sample copy of DHL NOC that i used recently to clear my boxes. I have been doing this for a while now. But i think you should use USPS to get your stuff. This way you are able to deal directly with customs guys or you dont get to deal with them at all, they deliver to your doorstep if you know the postman in your area.
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Package slip through nai ho ga and anger will not resolve the issue. I have done this. But gave some useful tips to the gentleman in question. Insha Allah he'll get it in no time.
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Yes, i agree. But there are two reasons:
1. Ransom in name of custom fee.
2. Protocol for national security (just SOP if you ask me)