Guys I live in Lahore DHA and have been using worldcall internet for years, but lately they have been blocking my internet on purpose.I am not a heavy downloader I buy 90% of my games through PSN and download them and play online,occasionally I download a movie or two.
But suddenly my internet goes away and then when I call the help line and scream at them a little it comes back almost instantaneously. and the most obvious proof I have is that other people in my area who are using worldcall are getting internet when mine is down so they cant say that ,"sir area down hai".
What should I do guys? I pay for an unlimited connection and they say so on their website and advertisements and everywhere and even if there was a supposed cap(like zong 4g,etc),then the consumer is not aware of it and how can the consumer keep track of it because they have no facility to tell that you have used 60% of your monthly internet cap.
Please Advice guys, also tell me where can I send them the legal notice if I want to take them to court. Because if I send them a legal notice I will not only do it for my personal reasons but will capture them on everything like false advertising,etc
But suddenly my internet goes away and then when I call the help line and scream at them a little it comes back almost instantaneously. and the most obvious proof I have is that other people in my area who are using worldcall are getting internet when mine is down so they cant say that ,"sir area down hai".
What should I do guys? I pay for an unlimited connection and they say so on their website and advertisements and everywhere and even if there was a supposed cap(like zong 4g,etc),then the consumer is not aware of it and how can the consumer keep track of it because they have no facility to tell that you have used 60% of your monthly internet cap.
Please Advice guys, also tell me where can I send them the legal notice if I want to take them to court. Because if I send them a legal notice I will not only do it for my personal reasons but will capture them on everything like false advertising,etc