Boycott Galaxy Computers.

[AcHa BaChA]

I second what abobobilly has said.

But why isn't OP showing up..?

 

[ubaid]

As a last option, sue them!

This is what all you can do!

 

[na33m]

yea like he bought Teh Cheapest motherboard of all times from Asus which is 10x Less reliable than an Intel board. And your comment its shouting to believe that Intel boards are not an electronic item.


Its not the first time i am hearing such things Ahsan, so i beg to differ here. Even if voltage fluctuations cause this problem, they should not overlook other components being used in that PC. For instance, take that Power Supply that guy is using, its not a Chinese One. Its from a good reputed company, and not to mention that its being sold anny waa by Galaxy where they themselves state this as a VERY GOOD PSU. Abhi bhi koi chance hay VOLTAGE FLUCTUATIONS ki waja say kisi cheez k burn or faulty honay ka?


Lets stay on track and talk about the warranty issue. If it was really the Voltage Fluctuation that killed the motherboard, whey the hell they took a whole godamn month just to tell it was really the Voltage Fluctuation.
O'wait ... may be that Specialist got some WAHEE where he got to know it was the Voltage which caused the problem. BUT Caused WHAT problem? Which specific transister or something got faulty in mobo which can't be repaired in warranty. I bet they didn't bother to check the mobo at all.
Not to mention Shingtech also does not send the mobo back to company in warranty for a QUALITY REPAIR. They just repair it locally, take too much time to show off their effort, and give the component back to customer. Which AGAIN gets faulty after a couple of weeks/months.


And i tell you what Ahsan. Honesty doesn't have a price these days. Mark my words, show yourself as an honset person to ANYONE (a business man preferably) in this whole godamn world, all you will get is FRAUD, CHEATING, and NO TRUTH in return.


One more thing ... If you have had SOME good experiences with Galaxy, then just consider yourself lucky. I've seen PLENTY of people cursing Galaxy (some of them are not even at PG) for their Warranty Support and Bad Behaviour with Customer.

OP read the above twice , guy pretty much nailed it .. if motherboard is giving you problems you dont only have galaxy or shingtech around to have it fixed , take your whole pc with case,mobo psu,ram to some known repair shop in market and get it fixed from there, even if motherboard was really burnedup and not booting up(no display at all) it could be because of other problem ...better get your whole Pc checked

 

[ujcivil99]

@noyan: bro. tell me one thing, have you tried to check the board yourself? means some troubleshooting like using motherboard with some other PSU.

i m sure you might have done it but m asking just as counter check.

what are the different troubleshooting techniques you used?

 

[omair akhtar]

salam dudes galaxy also did same thing with me i purchased inno3d 9400gt after almost 2 months i faced problem my card was not work properly so i went 2 galaxy they sent my card in warranty after 4 weeks i recevied my card and in 2 or 3 days again faced same problem then they sent my card again for warranty after 4 weeks same problem when i went to galaxy they said 1 cell of my card was broken so it not their fault they mean to say that i broke it
now i have this card but it is worthless
so that mess they done with me guyz

 

[The RaYeD]

this happens with every single company in Pakistan; rises to be the best and then starts doing bull**its .....

 

[noyan]

Salam to all guyz,
Srry i waz away with my family in northern areas,waz enjoying eid huhh :S.Just to tell u i didnt ran away.
Well alot of helpful comments,i waznt sure pg members would help me this much.

---------- Post added at 11:50 PM ---------- Previous post was at 11:48 PM ----------

@dagamer
Im was planning to do what you have written and yeah im using there p755v its working perfectly with no issues :S.

---------- Post added at 11:51 PM ---------- Previous post was at 11:50 PM ----------

@fawad
Im not leaving them easily,how can a 14k mb die in just 3 days ?:S

---------- Post added at 11:53 PM ---------- Previous post was at 11:51 PM ----------

@Sir Ahsan
Bro im using there p7p55v for part time use as my mb was given away for warranty,it doesnt have any issue,even if the fluctuation happens.

---------- Post added at 11:58 PM ---------- Previous post was at 11:53 PM ----------

well actually Sunny(the customer care wala)he said that i should have a direct meeting with shingtech. He said tell them your side,if u may be lucky,u might get a replacement.

---------- Post added at 11:59 PM ---------- Previous post was at 11:58 PM ----------

@ubaid
hahaha as that will help me :S

---------- Post added 15-09-10 at 12:02 AM ---------- Previous post was 14-09-10 at 11:59 PM ----------

@ujcivil99
bro i tried every single thing,even i changed the rams as well to see if it make any differnce.

 

[fawad]

mail to shingtech and asus, maybe that might help.

 

[noyan]

@na33m
bro i took my pc with me as well,they checked it thoroughly with every single alternative.

---------- Post added at 12:05 AM ---------- Previous post was at 12:03 AM ----------

@fawad
a valuable source(i will not name him)told me first you should mail galaxy,if they dont give a positive feedback mail asus or shingtech.

---------- Post added at 12:08 AM ---------- Previous post was at 12:05 AM ----------

@abobobilly
bro im not bewakoof,i havent dealt with any of these situation in my life,n it was my first gaming pc which i bought off from galaxy.

---------- Post added at 12:11 AM ---------- Previous post was at 12:08 AM ----------

@ahstpk
bro i would accept it bloody right away if it would have been my fault,im man of my words. There is no bloody worth for truthfullness :S.

---------- Post added at 12:12 AM ---------- Previous post was at 12:11 AM ----------

And whats OP :S?

 

[abobobilly]

@abobobilly
bro im not bewakoof,i havent dealt with any of these situation in my life,n it was my first gaming pc which i bought off from galaxy.

Dont worry brother. Pehli dafa main he har koi Bhagwan nai ban jata. Almost every people goes through the same BS like you. Just state it as a Bad Experience and let it go. Afterall its Teh Experience you just got. Good or Bad, yehi cheez perfect karti hay.

And whats OP :S?

Opening Poster ... I guess

 

[Ali250]

Also refers to the first post itself so it can be "Original Post" too I guess.

 

[c0nfused]

Recently 2 months back i purchased Asus P7P55D motherboard from Lahore. Then 3 days later the motherboard had a problem. The problem was that when i was using my motherboard the light went off,then after the light came a problem started to occur. When i switched on my pc it did got voltage,it started but hardly after a second its switches of and the it goes on and on with out any touching.Then on 15-07-2010 i went to galaxy to confirm what has happened to my pc. After my speech what has to happened to my pc they replaced with me a Asus p7H55V n they confirmed from a specialist that it is caused due to fluctuation.So i claimed the warranty on 15-07-2010,it came after 4 weeks and with the same problem. Galaxy people are saying you can take it back, it cannot be repaired nor be replaced, what the hell is this, they gave us warranty n we cannot even claim it .Guyz plz help me with this. I emailed to karachi headquater n they wanted the reciept number n provided them with it.So they said you were rejected by asus and the other way is to take a snap shot of your mb and email them .The other things is that im using there mb and with this loadshedding it ran flawlessly with no issues. Plz help me with this guyz.

as in ye post u said it by ur self br0 due to electricity problem before that it was running smooth and as far as i know about warranty it cant be claimed but don't know y they said that they will change or replace ur mobo that were there words after that may be it would be returned by the company that it can't replaced

may be they hav n't checked it well

 

[Zeus MK]

Usually ASUS service by shintech is bad, lacking and becoming weaker as time passes.. on the other hand intel has much better service as well as quality and that's the reason why galaxy also always prefers intel over asus.. so aim for original intel next time..
i had a problem in intel mobo and they replaced it on the spot... they (Galaxy) even upgraded the firmware for free..

on the other hand bro it is sad but they are right electrical problem has no warranty. Goodluck for next time

 

[kkkk]

yea like he bought Teh Cheapest motherboard of all times from Asus which is 10x Less reliable than an Intel board. And your comment its shouting to believe that Intel boards are not an electronic item.


Its not the first time i am hearing such things Ahsan, so i beg to differ here. Even if voltage fluctuations cause this problem, they should not overlook other components being used in that PC. For instance, take that Power Supply that guy is using, its not a Chinese One. Its from a good reputed company, and not to mention that its being sold anny waa by Galaxy where they themselves state this as a VERY GOOD PSU. Abhi bhi koi chance hay VOLTAGE FLUCTUATIONS ki waja say kisi cheez k burn or faulty honay ka?


Lets stay on track and talk about the warranty issue. If it was really the Voltage Fluctuation that killed the motherboard, whey the hell they took a whole godamn month just to tell it was really the Voltage Fluctuation.
O'wait ... may be that Specialist got some WAHEE where he got to know it was the Voltage which caused the problem. BUT Caused WHAT problem? Which specific transister or something got faulty in mobo which can't be repaired in warranty. I bet they didn't bother to check the mobo at all.
Not to mention Shingtech also does not send the mobo back to company in warranty for a QUALITY REPAIR. They just repair it locally, take too much time to show off their effort, and give the component back to customer. Which AGAIN gets faulty after a couple of weeks/months.


And i tell you what Ahsan. Honesty doesn't have a price these days. Mark my words, show yourself as an honset person to ANYONE (a business man preferably) in this whole godamn world, all you will get is FRAUD, CHEATING, and NO TRUTH in return.


One more thing ... If you have had SOME good experiences with Galaxy, then just consider yourself lucky. I've seen PLENTY of people cursing Galaxy (some of them are not even at PG) for their Warranty Support and Bad Behaviour with Customer.

i agree with abobobilly... this is the best reply....

 

[Arsalan]

Guys first of all if he is using a Nice Reputed PSU then there is no chance that his MB is Burned...Because Higher Voltage will Defuse the fuse in the PSU, its mean there is no way the current will flow to MB...In other case lower Voltage also damage the component in the MB As i Had a sitution like that before.

 

[Kane]

Intel is an awesome brand i have an ancient d101-ggc and it is working flawlessly even after 6 months in store room the only reason i am usin p5k-vm cuz its the easiest mobo for overclocking i have ever seen!

@topic truth is truth nobody gives warranty for voltage shit u are lucky if u get it replaced!

@ offtopic what are these consumer courts and how they work!

 

[LiV3 WiR3]

btw if you send someone else for the warranty claim...You may get lucky!.....Just tell them the mobo is not working not that Voltage fluctuations have burnt it!.