Hello all, I've registered a new account to ask a few questions, since you people seem to be well versed in umm ptcl issues [emoji14]
So,
1. I recently applied for a transformed package around 4 days ago. My connection is still not upgraded, however, according to 1236 it's upgraded at their end, so the technical guy lodged a complaint for "port upgradation/port gradation", and promised rectification in 48 hours. Is this sufficient for now, or should I take further action? If yes, what are my options?
2. I'm still on ADSL2+, not on VDSL. Please find attached my line stats. Do you think my line can support a transformed 20MBps connection? If not, do I need vdsl?
3. What's the process for getting VDSL, and how much will it cost me? Installation charges/vdsl CARD charges, etc?
Thanks in advance for your input guys!
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