[OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

[MrGutsy]

It was throttled on some file hosting sites.

Sometimes the upload would start at 75 Mbps, but within a few minutes it would drop down to around 2-3 MB/s.

Complaining will not help because they will just ask you to run a speedtest and that shows 75 Mbps upload, so they will close the complaint.

That's what happening to me exactly. I was trying to post full season of Chernobyl yesterday at filejoker.net and it would start at 8-10 MB/s and within minutes fell down to like 400-800 KB/s.
I will not just complain, i will cancel my connection if they don't fix this. I am not paying 12,000 Rs monthly to stream youtube.

 

[murtaza12]

That's what happening to me exactly. I was trying to post full season of Chernobyl yesterday at filejoker.net and it would start at 8-10 MB/s and within minutes fell down to like 400-800 KB/s.
I will not just complain, i will cancel my connection if they don't fix this. I am not paying 12,000 Rs monthly to stream youtube.

I terminated my connection as well, but for other reasons.

Be prepared for lots of calls from the retention department who will beg you to stay, or at least downgrade to a different, cheaper package rather than removing the entire connection.

 

[manobilla]

Is PTCL known for throttling Upload speed? I have a 100 Mbit connection (100 Mbit download and 75 Mbit upload link on a PTCL GPON line). While my download speed is correct i hardly get 10-20 Mbit actual upload speed while uploading files to most file-hosts?
Is it some temporary thing or does ptcl throttle upload speed deliberately on high speed gpon connections? Please reply only if you have high speed GPON ptcl connection and your experience. I wonder complaining to ptcl will bear any fruit other then to increase my blood pressure.
I will have to find some other service if i continue to get 10 Mbit upload for a connection i am paying about 12k monthly.

do speedtest and select server in EU or USA region it will tell you real speeds you will get

 

[DarkRaiden]

nice looks like you have a nice lineman and he knows his stuff i am sure he will fix your issue

The lineman spent around 2 hours troubleshooting at my home and looking at the dpbox and stuff. Looks like there was a problem in the wiring in my home so he connected it directly at where the cable entered my house. Im getting like 6-7mb upload on my 15mb connection now which is right i think

Sent from my SM-T713 using Tapatalk

 

[murtaza12]

The lineman spent around 2 hours troubleshooting at my home and looking at the dpbox and stuff. Looks like there was a problem in the wiring in my home so he connected it directly at where the cable entered my house. Im getting like 6-7mb upload on my 15mb connection now which is right i think

Sent from my SM-T713 using Tapatalk

Yeah upload speed on 15 Mbps connection is supposed to be around 7.5 Mbps.

 

[manobilla]

The lineman spent around 2 hours troubleshooting at my home and looking at the dpbox and stuff. Looks like there was a problem in the wiring in my home so he connected it directly at where the cable entered my house. Im getting like 6-7mb upload on my 15mb connection now which is right i think

Sent from my SM-T713 using Tapatalk

yes most of the time issue is in the house wiring glad it is fixed please do share your stats before and after

 

[iNCEPTiON]

I am finally saying bye to PTCL.. Nayatel has finally expanded the coverage to my house... I just paid the initial cost.. Hoping to get the connection soon.. Cant wait to experience good internet finally.. Though I didnt have any issues with PTCL except the ping issues.

Sent from my BKK-LX2 using Tapatalk

 

[MrGutsy]

Be prepared for lots of calls from the retention department who will beg you to stay, or at least downgrade to a different, cheaper package rather than removing the entire connection.

Good, probably then they will listen or atleast 'FIX IT' for me since i have a static IP and they might give me better service. I don't want a cheaper connection either. Either its full upload speed or no PTCL. Its obvious throttling because at google drive i get my full upload speed.
Otherwise i am not afraid of discontinuing ptcl as i have now other options.

 

[DarkRaiden]

Does ptcl not enable fast path anymore? I sent them a request for it on saturday and it said itll take 24hours but it still hasnt been enabled. Im getting 30ms ping

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[manobilla]

Does ptcl not enable fast path anymore? I sent them a request for it on saturday and it said itll take 24hours but it still hasnt been enabled. Im getting 30ms ping

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depends on people at exchange launch a complain

 

[manobilla]

[MENTION=42544]murtaza12[/MENTION] here is the graph fiber cable power level dB with distance and it shows how dB drops few points with splice and also for bending in fibers

https://1drv.ms/u/s!Ah33-ukNIfIRkIprbsf8XE1sZnLRxQ?e=6iPaOE

 

[EliTuS]

Went to the basti exchange today to order Smart TV and the guy (in the last room on right) told me that it's not in their policy to set up the STB over WiFi. WTH? I mean if it has built-in WiFi then why not? Atleast they can come over and test it out. I have not more than 2-3 devices running on WiFi simultaneously so I think it should work fine.
So, what are my options now guys? How can I convince them to install it wirelessly?

P.S The ONT is on the 2nd floor and the TV is on the first so not preffering an ethernet cable.

 

[manobilla]

Went to the basti exchange today to order Smart TV and the guy (in the last room on right) told me that it's not in their policy to set up the STB over WiFi. WTH? I mean if it has built-in WiFi then why not? Atleast they can come over and test it out. I have not more than 2-3 devices running on WiFi simultaneously so I think it should work fine.
So, what are my options now guys? How can I convince them to install it wirelessly?

P.S The ONT is on the 2nd floor and the TV is on the first so not preffering an ethernet cable.

you can do it yourself its just entering login details

 

[EliTuS]

you can do it yourself its just entering login details

But what will I tell the installation guy if he says the same as the exchange staff?

 

[manobilla]

But what will I tell the installation guy if he says the same as the exchange staff?

i installed it myself

 

[manobilla]

i installed it myself

after placing order for my smart tv device i went exchange after 2 days and asked for device and i told them i can install it myself and told them to give pppoe username password and middleware username and password on paper

 

[shahanawp]

I have just made request for 50 mbps on ptcl GPON( currently using 25 mbps). Idiots downgraded me to 3 mbps. WTF!

 

[murtaza12]

I have just made request for 50 mbps on ptcl GPON( currently using 25 mbps). Idiots downgraded me to 3 mbps. WTF!

That shouldn't even be possible.

Minimum package on GPON is 8 Mbps.

 

[shahanawp]

That shouldn't even be possible.

Minimum package on GPON is 8 Mbps.

All of this happened when I rebooted my ONT. Please note I just made a reboot and did not with any tinkered with any settings.

 

[AzizUrRehman]

I have just made request for 50 mbps on ptcl GPON( currently using 25 mbps). Idiots downgraded me to 3 mbps. WTF!

3 mb GPON

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