[OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

shaheerk

Well-known member
Feb 5, 2013
2,059
11
43
Did anybody else experience routing changes? Something happened right now, Most of my traffic is going through omantel. PTCL messing up the routing again? 250+ pings in EU.
Not yet... which website are you trying to reach? I know some are routed via the Middle East (not sure if it's Omantel, but i know they route it through EmIX sometimes.
 

sameedalam

Intermediate
Jan 22, 2018
106
0
11
I have a speed problem on my 15mbps Adsl connection. during 10 am to 11 pm my speed less than 4mbps but other hours speed fine like 13 to 14mbps . in my exchange only adsl 2 card. please tell me how to solve it. if I complain to ptcl then surely my complaint transfer to lineman and its say me above 4mb connection not supported. but I use a 15mbps connection from 8 to 10 months. one thing more mention snr 60 to 64 also same on good speed
 

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Nomiforu

Active member
Oct 6, 2007
384
3
23
Rawalpindi
I have a speed problem on my 15mbps Adsl connection. during 10 am to 11 pm my speed less than 4mbps but other hours speed fine like 13 to 14mbps . in my exchange only adsl 2 card. please tell me how to solve it. if I complain to ptcl then surely my complaint transfer to lineman and its say me above 4mb connection not supported. but I use a 15mbps connection from 8 to 10 months. one thing more mention snr 60 to 64 also same on good speed
Bro you've been pretty lucky so far. I'm on VDSL & have horrible line stats. Constant disconnections & blackouts from time to time even though I'm on 6mbps line. Lineman are not much help either as after complaining, the line becomes stable for 2-3 days & then same issue resurfaces again. Not much I can do as there is no one here apart from ptcl. What you should do is look for alternative ISPs in your area. If there are none, then give your local exchange a visit & see if something comes out of it.
 

zarmena

Beginner
Aug 11, 2011
45
0
11
Guys, I need urgent and serious help with PTCL please. Does anyone know of a way to file a formal complaint against an exchange manager's inappropriate conduct? My story:
After several years of battling with PTCL and months of constant issues with VDSL, I was switched to GPON. For a few months, everything was great. But my dad (retired communications engineer) noted that PTCL did a piss poor job with the cabling. The fiber cable is extended from a pole in the middle of my street to a pole in front of my house, from where it finally reaches the roof of my house. Sure enough, my dad was right. The cable broke in the middle of the street after a few months. 16 hours of no internet, TV, or phone. They finally redid the cabling and this time, my dad did his best to secure the cables at least on our end but he suspects it'll break again. Anyway, that was just the start of problems. There are frequent outages of various forms. When I called the exchange manager to relay my concerns, he threatened to switch me back to copper because "yeh humein mehnga parh raha hay, humarey warey mein nahi hay." My dad gave him an earful, but we are worried that this loony is going to sabotage our connection if we ever file a complaint again. I know for a fact his conduct is out of line and I have no other fiber option here in Rawalpindi (Nayatel is double the price for half the speed). I have already spoken to several PTCL employees about this and while they acknowledge that the exchange manager's conduct is out of line, they are protecting their own.

TL;DR I need to speak to someone senior in PTCL to relay my concerns regarding this exchange manager, and his staff's shoddy GPON job before the next outage inevitably happens. Please help! 1218 is of no use.
 

ASKnASK

Crit-Monster™
Dec 23, 2007
11,016
19
44
Wow Cantt
www.facebook.com
Guys, I need urgent and serious help with PTCL please. Does anyone know of a way to file a formal complaint against an exchange manager's inappropriate conduct? My story:
After several years of battling with PTCL and months of constant issues with VDSL, I was switched to GPON. For a few months, everything was great. But my dad (retired communications engineer) noted that PTCL did a piss poor job with the cabling. The fiber cable is extended from a pole in the middle of my street to a pole in front of my house, from where it finally reaches the roof of my house. Sure enough, my dad was right. The cable broke in the middle of the street after a few months. 16 hours of no internet, TV, or phone. They finally redid the cabling and this time, my dad did his best to secure the cables at least on our end but he suspects it'll break again. Anyway, that was just the start of problems. There are frequent outages of various forms. When I called the exchange manager to relay my concerns, he threatened to switch me back to copper because "yeh humein mehnga parh raha hay, humarey warey mein nahi hay." My dad gave him an earful, but we are worried that this loony is going to sabotage our connection if we ever file a complaint again. I know for a fact his conduct is out of line and I have no other fiber option here in Rawalpindi (Nayatel is double the price for half the speed). I have already spoken to several PTCL employees about this and while they acknowledge that the exchange manager's conduct is out of line, they are protecting their own.

TL;DR I need to speak to someone senior in PTCL to relay my concerns regarding this exchange manager, and his staff's shoddy GPON job before the next outage inevitably happens. Please help! 1218 is of no use.
PMing you an email. Put all the details in an email and send it to this guy.
 
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Duckyduck!

Newbie
Jul 13, 2020
10
0
1
/dev/block/world/country/village
need help, i want to turn on the fast path(line stat is good) but on the web(new UI) when I select the fast path and click on change latency, the page reloads instead of showing caution or anything but when I select normal it says
"Your request has been received, it will be completed within 24 hours" nothing happens with fast path selected, I have linked my ptcl number with it
 

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syedsq

Newbie
Dec 7, 2019
12
0
1
anyone else facing packetloss? my game starts normally no packetloss but within 30 seconds it like 100% packetloss.
 

randomgamer

Talented
Nov 5, 2019
62
13
4
what isp? if ptcl have you try calling helpline?
PTCL & OptixFiber. They keep trying to have me do retarded things such as 'restart your router' an then say we're working on it and it will be resolved soon. I have been experiencing this since last 3~4 days.
 

Duckyduck!

Newbie
Jul 13, 2020
10
0
1
/dev/block/world/country/village
I have a speed problem on my 15mbps Adsl connection. during 10 am to 11 pm my speed less than 4mbps but other hours speed fine like 13 to 14mbps . in my exchange only adsl 2 card. please tell me how to solve it. if I complain to ptcl then surely my complaint transfer to lineman and its say me above 4mb connection not supported. but I use a 15mbps connection from 8 to 10 months. one thing more mention snr 60 to 64 also same on good speed
Anyone?
 

Leon

Seasoned
Feb 26, 2009
3,034
150
69
Me and my friend is having 40% packet loss in Dota 2 on PTCL. Not working well on Jazz either.
 

fayaz88

Intermediate
Oct 13, 2013
149
0
21
Same here guys. Facing packet loss of up to 100% on Valorant. CS GO is unplayable, and I am constanly getting disconnected from Among Us.
Connection is 50mbps VDSL. Speed test shows perfect speeds, but multiplayer gaming is impossible.
 
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REVENGED

Active member
Dec 13, 2010
283
0
21
i am on 25Mbps package Gpon why i am getting this speed from yesterday even reboot router
 

shaheerk

Well-known member
Feb 5, 2013
2,059
11
43
i am on 25Mbps package Gpon why i am getting this speed from yesterday even reboot router
Shhh!!!! Enjoy it while it lasts.

Btw, I got a call from 1218 and they offered me an upgrade to 50Mbps for 3500 or something I don't remember. I said "no thanks, but can you give me a package for 20Mbps, since I don't need 25Mbps and want to reduce my bills?"

The agent said "yeah, call 1218 (the number where she was apparently calling from).
 

REVENGED

Active member
Dec 13, 2010
283
0
21
Shhh!!!! Enjoy it while it lasts.

Btw, I got a call from 1218 and they offered me an upgrade to 50Mbps for 3500 or something I don't remember. I said "no thanks, but can you give me a package for 20Mbps, since I don't need 25Mbps and want to reduce my bills?"

The agent said "yeah, call 1218 (the number where she was apparently calling from).
wish i can get a call like that where they offer me 50 for 3500
sometime i even get 100 or above random occasion
 

MrLovaLova

Newbie
Dec 25, 2017
20
0
1
Is anyone experiencing PTCL slow down around 5-6pm everyday? It's been happening for months, basically ping time to a US server goes from 220ms to around 1500ms and overall connection slows down. Then around 6 pm, things go back to normal.
 
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