[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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DarkRaiden112

Beginner
Feb 27, 2017
42
0
1
kayani89 said:
yes i will also stick with the new GPON 15mb package as soon as fiber comes to wah.



- - - Updated - - -

speed is fine.
ur location??
Click to expand...
i live in rawalpindi near old airport road in a place called rawal complex. i was told gpon would be available in my area in around 2 months
 
Arhamsaeed

Arhamsaeed

Intermediate
Apr 7, 2012
193
0
21
Karachi
shaheerk said:
Try assigning your Mac a fixed IP from the DHCP settings.

Also, does wired work any better?

Could it be that your DNS is playing up? (Just a thought)

Sent from my Pixel 2 using Tapatalk
Click to expand...
Assigning a static IP is the first thing I did when I got the new router but then I started having problems so I thought that they were caused by the static IP and I removed it but it didn't solve anything.

Tried google dns and the default dns but both were having the same problems. Also I wouldn't time out while pinging my router if the problem was caused by the DNS.

Cant use a wired connection because Macbook air doesn't have an ethernet port.
 
AzizUrRehman

AzizUrRehman

Active member
May 26, 2016
261
0
0
Karachi,Pakistan
These are the pictures ;)
Some nearsts msags from my home
Abhi tk inhy on nhi kia ptcl ny
Can i get 100mb vdsl i am under 170 to 180 meter from my nearst msag [emoji2955][emoji848][emoji848]
#PTCLExchangeTransformation


Sent from my SM-G935F using Tapatalk
 
M

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
AzizUrRehman said:
These are the pictures ;)
Some nearsts msags from my home
Abhi tk inhy on nhi kia ptcl ny
Can i get 100mb vdsl i am under 170 to 180 meter from my nearst msag [emoji2955][emoji848][emoji848]
#PTCLExchangeTransformation


Sent from my SM-G935F using Tapatalk
Click to expand...
100 Mbps on VDSL is subject to approval from exchange manager.

First they will give you a 50 Mbps line and monitor the stability and line stats, if it's possible to get 100 without disconnections, they will upgrade you.
 
M

manobilla

Proficient
Jun 3, 2018
567
7
14
AzizUrRehman said:
These are the pictures ;)
Some nearsts msags from my home
Abhi tk inhy on nhi kia ptcl ny
Can i get 100mb vdsl i am under 170 to 180 meter from my nearst msag [emoji2955][emoji848][emoji848]
#PTCLExchangeTransformation


Sent from my SM-G935F using Tapatalk
Click to expand...
nice have u seen pictures of my msag?
 
M

manobilla

Proficient
Jun 3, 2018
567
7
14
AzizUrRehman said:
I saw your ZTE msag and these are huwaei msags
Idk why ptcl using zte in punjab and huwaei in sindh [emoji187]

Sent from my SM-G935F using Tapatalk
Click to expand...
whats the size of ur pictures i am trying to upload picture of MDF in my msag but it says picture too big
 
M

manobilla

Proficient
Jun 3, 2018
567
7
14
murtaza12 said:
Those are copper wires in the last picture.

Seems like your area will be ADSL/VDSL only.

GPON cabinets look different.
Click to expand...
adsl vdsl only and when i asked for gpon people at exchange said you can install dedicated 1mb fiber for 10k and also told me people here come fight us for 100rps increase in bill and you are asking for gpon in this area it is not possible
right compartment of msag for copper MDF middle area is for subscriber cards and fiber link left side was for batteries i think
 
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maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
shaheerk said:
I just spoke to their helpline because the speeds weren't upgrading - judging from their SMS, it seemed we could upgrade our speeds for 5 days for free, but that's not the case. The speeds are apparently effective Jan 1. And the SMS says the existing 20Mbps package will cost 3200/month.

So - some trickery going on here. 20Mbps price being raised to 3200/month. 25Mbps ALSO costs 3200/month. Both packages have the same facility/features - but you have to call them to upgrade your speeds (otherwise you'll be on the slower speeds package).

Typical PTCL. Typical profit-making companies.
Click to expand...
Exactly, even Mobily in KSA upgraded my father's connection from 25mbps to 100mbps for free and informed him via a message. He did not even make any requests for the upgrade and did not intervene at all. PTCL sends every single due bills message twice but sent this message only once.

Edit: Called 1218 for the free upgrade and after 10 minutes on hold they told me that there is no such 25mb package even after I told them that i received this free upgrade message. How pathetic can PTCL customer service be? Theek hai agr speed nhi barhani thi phir fazool ka message kyun krtay hain ye log?
 
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M

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
maazsk97 said:
Exactly, even Mobily in KSA upgraded my father's connection from 25mbps to 100mbps for free and informed him via a message. He did not even make any requests for the upgrade and did not intervene at all. PTCL sends every single due bills message twice but sent this message only once.

Edit: Called 1218 for the free upgrade and after 10 minutes on hold they told me that there is no such 25mb package even after I told them that i received this free upgrade message. How pathetic can PTCL customer service be? Theek hai agr speed nhi barhani thi phir fazool ka message kyun krtay hain ye log?
Click to expand...
It's not 1st January yet.

Wait a few days after and then give them a call.
 
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