[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]
- Thread starter abobobilly
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Nice. I wish it was available in Lahore too.
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It could be network congestion. Try streaming from twitch ign gs etc during electricity load shedding or around 4:00-500 am in morning. If it's 1MB at that time too then yeah its being throttled else PTCL has given more connections then their capacity in your area.
After yelling at the 1236 guy and the Bahria (PTCL) exchange, I finally got 2 dickhead linemen/tech guys sent to my house.
They first fixed the line outside the house (it was a bit damp).
Then they came in and took the first router (W150D), they said it was faulty (keep in mind it took them 2 years to figure that out, regardless of me reminding them everyday).
They replaced it with a surprisingly nice looking AN1020-25U router.
They also changed my PPPoE password and created a new line profile.
I had them remove that stupid-ass 8MB free package and told them to put me on ordinary 4Mbps.
Now, they setup the router and connected me to it!
Woah! Big improvement, hats off to the PTCLCares guy on Twitter. He's great.
Internet hasn't disconnected since they left the house.
Line stats are idk, cause I don't know how to judge it, here is a screenshot, please check it out and tell me if they're good or not.
SNR Margin (0.1 dB)
Upstream: 80
Downstream: 414
Attentuation (0.1 dB)
Upstream: 85
Downstream: 140
Line Rate:
Upstream: 1022
Downstream: 4095
They first fixed the line outside the house (it was a bit damp).
Then they came in and took the first router (W150D), they said it was faulty (keep in mind it took them 2 years to figure that out, regardless of me reminding them everyday).
They replaced it with a surprisingly nice looking AN1020-25U router.
They also changed my PPPoE password and created a new line profile.
I had them remove that stupid-ass 8MB free package and told them to put me on ordinary 4Mbps.
Now, they setup the router and connected me to it!
Woah! Big improvement, hats off to the PTCLCares guy on Twitter. He's great.
Internet hasn't disconnected since they left the house.
Line stats are idk, cause I don't know how to judge it, here is a screenshot, please check it out and tell me if they're good or not.
SNR Margin (0.1 dB)
Upstream: 80
Downstream: 414
Attentuation (0.1 dB)
Upstream: 85
Downstream: 140
Line Rate:
Upstream: 1022
Downstream: 4095
Dude! Your stats are a dream come true! XD
Can you teach me how to yell? I can't seem to get angry at anything and I really need to learn to yell to deal with PTCL. XD
Lol bro, I think the PTCLCares guy (and 1218) got annoyed with the amount of calls/messages.
Pester your local exchange to fix your line. That's also how I did it. I got their number and bothered the shit out of them.
I got the exact same problem as you did. Internet barely stays connected for 30 secs and dc's again. had this happen a couple of days ago (my phone line was also giving a constant buzzing noise instead of a dial tone) so i called the lineman. He "diagnosed" it as a fault in the line from the pole to my house. I actually paid him to change that line. The problem went away for exactly one day and I had perfect dl speeds and no dc's. But now the exact same disconnect problem (minus the phone line buzzing) is there again.
Is this an internet/router issue or a phone line issue?
I also had a line issue from ONU to my house. The wire got cut because of construction of a new house on the same street. I paid them to lay a new wire but they refused.
Then they said that 'Aap ka fault exchange say theek hogaya' and they also checked the joined wires outside my gate.
After coming inside, they saw the W150D which as usual, wasn't working.
Even the 192.168.1.1 page took forever to load.
He called 1236 and created a new line profile and changed PPPoE password.
Gave me a new modem. Everything working fine so far.
Anyway, to narrow your problem down, tell me what modem you have and if the PTCL service in your area is Copper or Fiber.
dunno how but its back to normal again. I did make a call to complain today and i guess they did SOMEthing. Its definitely something at their end from the looks of it
I had this disconnecting problem too. Been having it for a couple of months, it came and went. I always complained a lot and the problem was fixed for a couple of days and then it started again.
Finally, I was fed up enough because I couldn't play Dota anymore due to the stupid disconnections, which happened after ever 30 seconds or a minute. I told them angrily that my phone had static and net is this blah blah blah and they sent a lineman the next day. He checked out the setup and came to a conclusion that my wire from the pole was damaged, had too many joints etc. At the time, he did a temporary fix, and gave me his number telling me to contact him if disconnection continues. Well the net worked for a few hours but then the problem started again. I called the lineman and he brought a new wire and changed the old one. I was surprised to see the bad shape of it, riddled with joints, wear and tear etc. Ever since the new wire, net has never disconnected, not even once and getting stable constant speeds.
TL;DR, the wire is the cause of disconnections majority of times since many houses have old phone wiring and never really bothered to change them when DSL started spreading here. So always check to see if your wire is old/damaged/has joints if you are having disconnections.
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Finally, I was fed up enough because I couldn't play Dota anymore due to the stupid disconnections, which happened after ever 30 seconds or a minute. I told them angrily that my phone had static and net is this blah blah blah and they sent a lineman the next day. He checked out the setup and came to a conclusion that my wire from the pole was damaged, had too many joints etc. At the time, he did a temporary fix, and gave me his number telling me to contact him if disconnection continues. Well the net worked for a few hours but then the problem started again. I called the lineman and he brought a new wire and changed the old one. I was surprised to see the bad shape of it, riddled with joints, wear and tear etc. Ever since the new wire, net has never disconnected, not even once and getting stable constant speeds.
TL;DR, the wire is the cause of disconnections majority of times since many houses have old phone wiring and never really bothered to change them when DSL started spreading here. So always check to see if your wire is old/damaged/has joints if you are having disconnections.
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Well since the phone line buzzing is gone, your wire is not the issue. It could be a fault in the router or at their end. You have to call them and tell them your story about changing wire and stuff, then they'll give you a solution for it.
Well i really hope your net keeps working fine, cause the exact same thing happened to me. After wire change, 1 whole day absolutely fine, next day auto dc's. I had this modem replaced recently and this one wasnt exactly new. I might get this changed soon if the dc problem reoccurs.
[MENTION=44354]rAPt0r[/MENTION] [MENTION=42544]murtaza12[/MENTION]
Whats your line profile?
When I got DSL back in 2012, I was getting disconnections every second. Had complained a lot and my wire was getting refreshed almost every month but the disconnections were still constant. The phone line was crystal clear.
They had tried everything until one day when the technician came in and noticed my line profile was set on 6Mb (6144kbps) while I had a 1Mb connection. He got the line profile lowered to 2Mb (2048kbps) and from that day I haven't had disconnections at all. (Higher line profile results in an unstable connection.)
(Actually I did get them once or twice again but they were due to the line and went away when the lineman refreshed my line pairs.)
So if your line profile is very high and you're not using it, tou try getting it reduced. It's worth a shot.
Whats your line profile?
When I got DSL back in 2012, I was getting disconnections every second. Had complained a lot and my wire was getting refreshed almost every month but the disconnections were still constant. The phone line was crystal clear.
They had tried everything until one day when the technician came in and noticed my line profile was set on 6Mb (6144kbps) while I had a 1Mb connection. He got the line profile lowered to 2Mb (2048kbps) and from that day I haven't had disconnections at all. (Higher line profile results in an unstable connection.)
(Actually I did get them once or twice again but they were due to the line and went away when the lineman refreshed my line pairs.)
So if your line profile is very high and you're not using it, tou try getting it reduced. It's worth a shot.
Bro your line parameters are epic!@ tplink adsl+ these stats..
n at old ptcl adsl only i got
how bad r these... i on fiberoptx connections lol... how u getting 80/140 snr etc.. ???
And no one's getting 140 SNR. In these new modems, the SNR is given to the accuracy of 0.1dB which means 140 is actually (140 X 0.1=) 40dB.
Got ptcl bill today and they have charged 497pkr for net FED/Sales tax and 204pkr for Net W.H tax. Do I have to pay these taxes every month or are they for new customers only?
wth yar I used to pay 1500rs for a 2mb unlimited connection on worldcall and now I have to pay 2700rs for a shittier service than wc.
Whyd you switch?
Jbtw world call revised their packages so 2Mbps is now for Rs 999. You'd should change back to wc
Shifted to Johar from Gulshan and they don't provide service here :tears: People don't believe me when I say that I've never called worldcall for any complaint or disconnection in a period of 2 years.Whyd you switch?
Jbtw world call revised their packages so 2Mbps is now for Rs 999. You'd should change back to wc
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Necrokiller:
Phil should be held responsible for this shitfest too, just like Sarah, but it's highly likely that these decisions are coming from Satya. And this isn't even the end of it. More closures are coming. -
SolitarySoldier:
if we are moving towards more and more popular trash across platforms that make billions for companies, I'm happy with all the barriers and exclusivity because at least that brings some pressure to create good stuff. -
SolitarySoldier:
Phil keeps talking about breaking barriers to gaming, making it accessible on all platforms yada yada, while killing competition and creativity at the same time. the fact that i actually believed him for a second lol
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SolitarySoldier:
"These changes are not a reflection of the creativity and skill of the talented individuals at these teams or the risks they took to try new things" ... seems to me that's exactly what it is
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XPremiuM:
Microsoft deserves all the hate they can get. Seriously i can't explain how much i want to curse them out. -
XPremiuM:
They could've sold the studios instead of closing them, but the nazi bastards just didn't want competition down the road.
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XPremiuM:
What's the f*** is wrong with them? I mean really? Have they completely lost it? F***ing retards.
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XPremiuM:
So i just found out that f***ing s***bag Microsoft shut down Arkane Studio (makers of the brilliant Dishonored series) and Tango Gameworks (makers of the iconic The Evil Within series), among some other studios. I just want to say a giant F*** Y**! to Microsoft. THEY'VE F***ED UP BIG TIME this time.
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XPremiuM:
Started Dead Island 2, and i find it pretty lame. The story is shit. The characters are either cringe or bland (all 6 of them), The gameplay isn't fun. Even the goddamn zombies don't behave like proper zombies. They're all fast & intelligent unlike how zombies are supposed to be like. Any fan of "zombie" genre cannot possibly like this shitfest of a game. Dying Light 2 was million times better than this shit.
