[OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

umair23

Muhmmed Umair (PG Xtremist)
Dec 9, 2010
800
2
23
Gulzar Hijri Scheme 33, Karachi
Well guys, i have given up. Launched a complain back in Ramadan regarding slow browsing. YES !! slow browsing meaning erratic behavior or sometimes page is un responsive. Can happen while surfing to any site. Anyhow, PTCL representative came and ironically when ever they came stupid internet becomes responsive for that particular hour :confused:. I would tell the guy that i will keep it on observation for the day and as soon as he leaves it starts to happen again. Downloading is fine, line parameters are ok Alhamdulillah but browsing (n)(n). Khair, so after keeping this complain live for almost a month, the exchange guys started to beg for closure of the complain. Few visits happened, problem still persists and i'm tired of pressing 2 so i resolved it. I have no idea what to do now? FYI my connection is on VDSL. Can anyone let me know what should i do? just keep refreshing pages for the rest of my life or launch another complain which would lead to nothing but idiots visiting my place.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
Well guys, i have given up. Launched a complain back in Ramadan regarding slow browsing. YES !! slow browsing meaning erratic behavior or sometimes page is un responsive. Can happen while surfing to any site. Anyhow, PTCL representative came and ironically when ever they came stupid internet becomes responsive for that particular hour :confused:. I would tell the guy that i will keep it on observation for the day and as soon as he leaves it starts to happen again. Downloading is fine, line parameters are ok Alhamdulillah but browsing (n)(n). Khair, so after keeping this complain live for almost a month, the exchange guys started to beg for closure of the complain. Few visits happened, problem still persists and i'm tired of pressing 2 so i resolved it. I have no idea what to do now? FYI my connection is on VDSL. Can anyone let me know what should i do? just keep refreshing pages for the rest of my life or launch another complain which would lead to nothing but idiots visiting my place.
Just a question, which DNS do you use?

And does this issue occur on WiFi only, or WiFi and LAN as well?
 

umair23

Muhmmed Umair (PG Xtremist)
Dec 9, 2010
800
2
23
Gulzar Hijri Scheme 33, Karachi
Just a question, which DNS do you use?

And does this issue occur on WiFi only, or WiFi and LAN as well?
I have changed the DNS to 8.8.8.8, Issue occurs on wifi and wired both. I have connected an external dual band router with ptcl modem. Though i have tried connecting to PTCL modem directly but still no luck.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
I have changed the DNS to 8.8.8.8, Issue occurs on wifi and wired both. I have connected an external dual band router with ptcl modem. Though i have tried connecting to PTCL modem directly but still no luck.
Change DNS to 1.1.1.1, open CMD and type:

ipconfig /flushdns

Then restart your PC.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
tried that, issue is on every device mate. Although weird thing is, it seems to effect cell phones more. And yes i have tried removing the external router from the middle.
What IP pool are you assigned?
 

umair23

Muhmmed Umair (PG Xtremist)
Dec 9, 2010
800
2
23
Gulzar Hijri Scheme 33, Karachi
My modem is on dhcp with an ip of 192.168.10.1 same gateway whereas my external router is assigned as 192.168.2.1.

Bro these settings have been there since i have ptcl i guess. Never had an issue before,
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
My modem is on dhcp with an ip of 192.168.10.1 same gateway whereas my external router is assigned as 192.168.2.1.

Bro these settings have been there since i have ptcl i guess. Never had an issue before,
I meant the IP assigned from PTCL.

I'm on PC now, so I can see you're using the 39.50 IP pool. Haven't heard any complaints from other users on this pool.

Have you tried personally visiting the exchange and explaining the issue to someone 'technical' over there? No guarantee that they will listen, but it's worth a try.
 

umair23

Muhmmed Umair (PG Xtremist)
Dec 9, 2010
800
2
23
Gulzar Hijri Scheme 33, Karachi
I meant the IP assigned from PTCL.

I'm on PC now, so I can see you're using the 39.50 IP pool. Haven't heard any complaints from other users on this pool.

Have you tried personally visiting the exchange and explaining the issue to someone 'technical' over there? No guarantee that they will listen, but it's worth a try.
Nope i haven't tried that, yes i have been assigned that IP 39 wali. Well exchange having a technical guy is like sending tom dick or harry for resolutions. A guy came few days back and started putting blame on my external router saying that the gateway is different, can you imagine that? I told him my internet is slow and downloading is fine so how can it be an issue of gateway!!
 

manobilla

Proficient
Jun 3, 2018
567
7
14
Nope i haven't tried that, yes i have been assigned that IP 39 wali. Well exchange having a technical guy is like sending tom dick or harry for resolutions. A guy came few days back and started putting blame on my external router saying that the gateway is different, can you imagine that? I told him my internet is slow and downloading is fine so how can it be an issue of gateway!!
try changing modem
 

Aciel

Proficient
Sep 15, 2011
592
3
24
Islamabad
For other users, in any city of Pakistan, can you guys post a traceroute of 8.8.8.8?
$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets
1 192.168.1.1 2.398 ms 2.705 ms 3.178 ms
2 182.176.0.121 33.157 ms 36.181 ms 36.457 ms
3 10.10.101.1 40.586 ms 10.4.1.25 41.002 ms 10.10.101.1 41.314 ms
4 10.0.2.86 47.361 ms 48.205 ms 47.655 ms
5 10.2.1.6 67.764 ms 71.492 ms 66.982 ms
6 221.120.248.52 70.849 ms 221.120.248.51 75.694 ms 221.120.248.12 74.045 ms
7 221.120.248.6 78.226 ms 55.685 ms 56.809 ms
8 74.125.119.252 72.253 ms 74.392 ms 81.165 ms
9 108.170.247.1 76.675 ms 74.049 ms 108.170.247.17 77.646 ms
10 216.239.62.227 77.643 ms 74.188 ms 209.85.249.247 73.229 ms
11 8.8.8.8 74.108 ms 74.665 ms 74.344 ms

Sent from my OnePlus 5 using Tapatalk
 
Last edited:

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
$ traceroute 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets
1 192.168.1.1 2.398 ms 2.705 ms 3.178 ms
2 182.176.0.121 33.157 ms 36.181 ms 36.457 ms
3 10.10.101.1 40.586 ms 10.4.1.25 41.002 ms 10.10.101.1 41.314 ms
4 10.0.2.86 47.361 ms 48.205 ms 47.655 ms
5 10.2.1.6 67.764 ms 71.492 ms 66.982 ms
6 221.120.248.52 70.849 ms 221.120.248.51 75.694 ms 221.120.248.12 74.045 ms
7 221.120.248.6 78.226 ms 55.685 ms 56.809 ms
8 74.125.119.252 72.253 ms 74.392 ms 81.165 ms
9 108.170.247.1 76.675 ms 74.049 ms 108.170.247.17 77.646 ms
10 216.239.62.227 77.643 ms 74.188 ms 209.85.249.247 73.229 ms
11 8.8.8.8 74.108 ms 74.665 ms 74.344 ms

Sent from my OnePlus 5 using Tapatalk
Lol it's all good now. I asked on that day specifically cause PIE was having issues that time.
 

Thekool1s

Intermediate
Oct 1, 2013
117
0
21
Can anyone tracert these ips please? Please do mention your ISP with your results.

220 ping for mine
74.201.107.109
109.169.71.180
78.129.229.162
84.16.243.103

170 Ping for mine
72.26.218.145
 
Last edited:

Farrukhkazimi

Proficient
Jul 3, 2012
555
6
23
Karachi
So what is the recommended DNS server these days? I was on Cloudfare before, but it was suggested here that Google is better.
Cloudfare having too many outages every now and then. Websites tend to load slower or not opening at all. Archive.org was completely blocked from their end worldwide. Google is performing relatively better at the moment.

Sent from my Redmi Note 4 using Tapatalk
 

EliTuS

Active member
Sep 20, 2016
416
18
13
Wah Cantt
Cloudfare having too many outages every now and then. Websites tend to load slower or not opening at all. Archive.org was completely blocked from their end worldwide. Google is performing relatively better at the moment.

Sent from my Redmi Note 4 using Tapatalk
What about the default one from PTCL?
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
So what is the recommended DNS server these days? I was on Cloudfare before, but it was suggested here that Google is better.
Google.

Check 3rd post of this thread btw.
What about the default one from PTCL?
Default DNS sucks. Utter garbage. Times out way too often and doesn't work anywhere near as reliably as the big ones like Google and CloudFlare.
 

Farrukhkazimi

Proficient
Jul 3, 2012
555
6
23
Karachi
Google.

Check 3rd post of this thread btw. Default DNS sucks. Utter garbage. Times out way too often and doesn't work anywhere near as reliably as the big ones like Google and CloudFlare.
Probably because there is hardly any maintenance for local DNS servers. Works fine for a day and then times out the next day. They keep changing it.

Sent from my Redmi Note 4 using Tapatalk
 
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