[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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fayaz99

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Nov 18, 2013
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Run the same traceroutes over LAN instead.

Running over WiFi is pointless since the pings are spiking all over the place and that makes the traceroute results worthless.

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You'll have to post a screenshot of your line stats for that.

Traceroutes are irrelevant in determining whether or not you're able to upgrade.

thank you bro.!!

see my poor parameter. who begging/wish to shift to VDSL2 25MB --
 

murtaza12

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fayaz99

Active member
Nov 18, 2013
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You're almost maxing out your line right now since it's configured to 20/1 and max attainable is 24/1 which is the limit for ADSL2+.

Confirm with your exchange if VDSL is available in your area. Calling 1218 is a slow process.

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Looks normal.
yes i know,
exchang said.. VDSL2 card isnt available.. wait few weeks,(almost wait 2month); for new cards

so i asked them for Annex M , or 15mb - but line man said. line is weak. 15mb wont work.. and then it rollback to 8mb instead 10mb

but nothing work -- i am confussed
 

fayaz99

Active member
Nov 18, 2013
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yes i know,
exchang said.. VDSL2 card isnt available.. wait few weeks,(almost wait 2month); for new cards

so i asked them for Annex M , or 15mb - but line man said. line is weak. 15mb wont work.. and then it rollback to 8mb instead 10mb

but nothing work -- i am confussed
sorry ignore the first screenshot..

i am on ASL_dmt
this is my line parameter. i have 10mb connection
 

shaheerk

Well-known member
Feb 5, 2013
2,364
103
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First hop is a bit strange, are you connected through LAN or WiFi?

Either way, PTCL seems to have messed up routing to Google DNS... unless it has always been like this.
[MENTION=63376]shaheerk[/MENTION] What sort of latency do you get to Google's DNS?
About 119ms.

Sent from my Pixel 2 using Tapatalk
 

ammadfarooq

Beginner
Nov 29, 2018
49
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1
before upgrading to 25mbps my ping was 6ms to local servers of karachi on speed test now its 27ms and also ping spikes in csgo
looks like i have found the culprit now tell me what should i tell to ptcl to solve the issue...
heres the pic
http://imgur.com/a/BUiATbq
 

manobilla

Proficient
Jun 3, 2018
567
7
14
anyone of you have installed surge protector with telephone �� wire coming from pole?

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before upgrading to 25mbps my ping was 6ms to local servers of karachi on speed test now its 27ms and also ping spikes in csgo
looks like i have found the culprit now tell me what should i tell to ptcl to solve the issue...
heres the pic
http://imgur.com/a/BUiATbq
yes ask them to lower your delay

send this same image to ptcl in email or on twitter
 

ammadfarooq

Beginner
Nov 29, 2018
49
0
1
here before and after...
https://imgur.com/rdhc0Qy
after caliing 1218 many times I emailed at care the xdsl page with delay(msec) line highlighted upon which they resolved issue in 24 hours
and dont ask for fast path they wont understand it instead tell them to turn off interleaving.
 

hamza4best

Active member
Mar 1, 2010
273
6
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here before and after...
https://imgur.com/rdhc0Qy
after caliing 1218 many times I emailed at care the xdsl page with delay(msec) line highlighted upon which they resolved issue in 24 hours
and dont ask for fast path they wont understand it instead tell them to turn off interleaving.
Can you share a screenshot of what pings you get on https://www.cloudping.info/

Also what ping were you getting on the dubai server before they turned it off?
 

shaheerk

Well-known member
Feb 5, 2013
2,364
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Can you share a screenshot of what pings you get on https://www.cloudping.info/

Also what ping were you getting on the dubai server before they turned it off?
Not OP, but I've noticed lower pings on my connection as well (fiber). And Fastly servers in the UAE are now ~50ms (previously, they would be either 150ms or 300ms).

Pings to Europe have been lowered by around 30ms or so as well. Not sure what they're doing, but damn, they're doing good.

RegionLatency
US-East (Virginia)293 ms
US East (Ohio)311 ms
US-West (California)287 ms
US-West (Oregon)342 ms
Canada (Central)244 ms
Europe (Ireland)165 ms
Europe (London)177 ms
Europe (Frankfurt)178 ms
Europe (Paris)179 ms
Europe (Stockholm)173 ms
Asia Pacific (Mumbai)188 ms
Asia Pacific (Osaka-Local)192 ms
Asia Pacific (Seoul)218 ms
Asia Pacific (Singapore)120 ms
Asia Pacific (Sydney)398 ms
Asia Pacific (Tokyo)190 ms
South America (São Paulo)339 ms
China (Beijing)408 ms
China (Ningxia)402 ms
AWS GovCloud (US-East)314 ms
AWS GovCloud (US)324 ms
 
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