[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
Unfortunately thats the reality regarding PTCL. They don't even understand their normal customer base and requirements. Too busy counting money they get from selling corporate services.

I never used PTCL before joining them, and still game on a local ISP that uses TW at their backend. (lmao)
I wished I could get nayatel or my local ISP provider was good :( I have cable net in my area , but my ps4 doesnt work on it , I dont know why

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murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,755
126
69
According to [MENTION=15943]UmerF[/MENTION], it should be symmetric now. Try inquiring about it with the BT staff.
Let me restart the ONT. If there has been a speed change, it usually takes effect after a restart.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,755
126
69
[MENTION=11094]StrikerX[/MENTION] Nope.



I'll message the exchange manager tomorrow and find out.
 

Nomiforu

Active member
Oct 6, 2007
400
3
23
Rawalpindi
Let me ask you guys who have fiber installed in your place after switching from copper line. I have my whole line on copper & my stats are excellent though I faced a lot of issues 2-3 days bak & I had to complain them for constant disconnections. Now the thing is I was told that I could change my line to fiber but my phone no. will be changed. Is this true???


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fayaz88

Intermediate
Oct 13, 2013
157
2
23
Let me ask you guys who have fiber installed in your place after switching from copper line. I have my whole line on copper & my stats are excellent though I faced a lot of issues 2-3 days bak & I had to complain them for constant disconnections. Now the thing is I was told that I could change my line to fiber but my phone no. will be changed. Is this true???


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Ask PTCL if you will receive the fiber to your home. Whenever PTCL says "your line is gonna be upgraded to fiber", what they usually mean is the line till their own box, not to your home. Fiber to home is really rare with PTCL. If they're saying your number will change, then it might.
 

9Meez

Well-known member
Feb 10, 2012
1,012
50
53
Lahore
Anyone have any idea why i am being connected to European servers and Asian servers randomly nowadays. I restart my modem 2 to 3 times and get connected from European to Asian servers where I get lower pings.
 

iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
Let me ask you guys who have fiber installed in your place after switching from copper line. I have my whole line on copper & my stats are excellent though I faced a lot of issues 2-3 days bak & I had to complain them for constant disconnections. Now the thing is I was told that I could change my line to fiber but my phone no. will be changed. Is this true???


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Yes ur number will be changed and fiber is till the cabinet and not till home but u can switch to VDSL and thats really stable with slightly more upload speed than ADSL.. u have to get 8Mbps connection for VDSL though

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MegamanEXE

Well-known member
Dec 7, 2007
1,958
1
43
28
Islamabad
Anybody else having serious issues in Islamabad? My internet has been working great for the past year or so but since yesteday, it's being completely disconnected every now and then, as in, my access point just DISAPPEARS. Even during dota, I can hear and see my friends playing but randomly stop moving and commands don't register.
 

Nomiforu

Active member
Oct 6, 2007
400
3
23
Rawalpindi
[emoji19] I've started having disconnection issues yet again. Does anybody know if downgrading my internet connection is going to help at all? My stats are excellent btw. 20 snr & 6 on line attenuation. But I randomly keep disconnecting & have to reboot my router which is kind of annoying. I'm not a heavy streamer or a downloader. I just want a constant connection


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night crawler

Intermediate
Oct 17, 2014
106
0
21
[emoji19] I've started having disconnection issues yet again. Does anybody know if downgrading my internet connection is going to help at all? My stats are excellent btw. 20 snr & 6 on line attenuation. But I randomly keep disconnecting & have to reboot my router which is kind of annoying. I'm not a heavy streamer or a downloader. I just want a constant connection


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Yeah downgrading will help.

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iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
[emoji19] I've started having disconnection issues yet again. Does anybody know if downgrading my internet connection is going to help at all? My stats are excellent btw. 20 snr & 6 on line attenuation. But I randomly keep disconnecting & have to reboot my router which is kind of annoying. I'm not a heavy streamer or a downloader. I just want a constant connection


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Whsts ur current package?

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Leon

Seasoned
Feb 26, 2009
3,127
529
129
Internet down since 2am last night lineman said Fiber is being updated in your area.

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fayaz88

Intermediate
Oct 13, 2013
157
2
23
So I got my PTCL DSL upgraded to 50 mbps on copper (Transform package on VDSL) [MENTION=35465]hamidkhatri[/MENTION]

I wanted to upgrade to 100 mbps from my 20 mbps, but the PTCL guy at their service center said that I should first upgrade to 50 to see if my line could handle it. So, I upgraded it to 50. The connection is as stable as it was when I had 20 mbps transform package on VDSL. The SNR margin has decreased from 360 to about 200 for downloading. And uploading SNR has dropped from 350 to about 300.

The speeds that I am getting on speedtest are downloading: 48.7 Mbps, Upload: 11.5 Mbps.
Real world downloading speeds are about 5.8 Mbps. Although I have observed that with speeds this high, you usually run into the issue of seeders on torrents.
 

AzizUrRehman

Active member
May 26, 2016
261
0
0
Karachi,Pakistan
So I got my PTCL DSL upgraded to 50 mbps on copper (Transform package on VDSL) [MENTION=35465]hamidkhatri[/MENTION]

I wanted to upgrade to 100 mbps from my 20 mbps, but the PTCL guy at their service center said that I should first upgrade to 50 to see if my line could handle it. So, I upgraded it to 50. The connection is as stable as it was when I had 20 mbps transform package on VDSL. The SNR margin has decreased from 360 to about 200 for downloading. And uploading SNR has dropped from 350 to about 300.

The speeds that I am getting on speedtest are downloading: 48.7 Mbps, Upload: 11.5 Mbps.
Real world downloading speeds are about 5.8 Mbps. Although I have observed that with speeds this high, you usually run into the issue of seeders on torrents.
Can you share screen shot of snr and line stats

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