Its good to here from Customers every now and then.
i ll be answering here on behalf of shopon.com.pk
1) Its Shopon.com.pk
2) It was Never Without BOTTLE or BOX. The Guy Called to inform the customer that the BOX WILL NOT BE WRAPPED BY PLASTIC as Calvin Klien Perfumes do not come with PLASTIC Wrapping.
3) Cash on Delivery Charges Totally go into COURIER COMPANY pockets. We have to pay the courier company for CASH HANDLING PLUS Courier Weight Cost. Cash Handling Charges go up when the amount is LARGER. we are charging 300/- for lahore and 450/- for other cities. and if the item has higher price we pay the company from our own pocket. We have answer to this problem as well i.e BANK TRANSFER. in that you only pay Rs.200/- irrespective of how heavy the shipment is.
MANY WEBSITEs in Pak are giving FREE Delivery option but after closly working on it we found it useless. WHAT they do is they add up the courier charges into the price of the product and thats totally fine we can also do that but what customer has to see is that OUR BELOVED Customer ends up paying TWICE for delivery if he orders 2 items at the same time or THRICE if he order 3 items at the same time. BUT BY CHARGING DELIVERY SEPERATELY YOU ONLY PAY ONCE FOR SHIPPING.
4) WE also have a PRICE BEATING policy. If someone in Pakistan is selling a product cheaper than us we are ready to beat the price. WITH every product listed at shopon.com.pk there is a Button PRICE UPDATE REQUEST. you find something cheaper being sold by someone else just tell us and we will meet your expectations
5) As we are new We lack alot of products. (ALTHOUGH WE ARE THE FASTEST GROWING ONLINE RETAILER). If you are looking for something and you cannot find it at SHOPON we have an answer to that aswell. on the HOMEPAGE just WHERE MORE CATEGORIES are mentioned we have a BUTTON "DESIRED PRODUCT NOT LISTED" you can ask us about the product and our staff is liable to put the product on sale within 24hrs (working Day).
I hope have answered some of your queries. Feel FREE to ask anything up