So it has finally happened. Just saw the ad in several newspapers. Not sure if this has been posted before.
2MB => 4MB
4MB => 6MB
and..
1MB => 1MB :tv:
A new 8MB Package has also been announced.
FAQs:
Q: I'm on 1Mb package, does that mean I won't be upgraded?
A: Unfortunately yes. PTCL is offering upgrades only to customers on 2Mbps and above.
Q: I seem to have been upgraded. My router shows upgraded speed but I am still getting my original speed, what to do?
A: Just relax. Things aren't gonna settle overnight. It's PTCL we're talking about here. The best you can do is to bear with it for some time. Hopefully, everything should be fine by 14th of August.
Q: Should I go on and start complaining to the Customer Support/ my Exchange office etc.?
A: You can try it. Who knows they give you a special treatment. But it's highly unlikely that things will work out for you.
Q: I have been upgraded and getting awesome speeds but I'm facing disconnections after every few minutes, what to do?
A: This is probably because the upgrading process is in progress right now, just wait till your connection becomes stable.
2MB => 4MB
4MB => 6MB
and..
1MB => 1MB :tv:
A new 8MB Package has also been announced.
FAQs:
Q: I'm on 1Mb package, does that mean I won't be upgraded?
A: Unfortunately yes. PTCL is offering upgrades only to customers on 2Mbps and above.
Q: I seem to have been upgraded. My router shows upgraded speed but I am still getting my original speed, what to do?
A: Just relax. Things aren't gonna settle overnight. It's PTCL we're talking about here. The best you can do is to bear with it for some time. Hopefully, everything should be fine by 14th of August.
Q: Should I go on and start complaining to the Customer Support/ my Exchange office etc.?
A: You can try it. Who knows they give you a special treatment. But it's highly unlikely that things will work out for you.
Q: I have been upgraded and getting awesome speeds but I'm facing disconnections after every few minutes, what to do?
A: This is probably because the upgrading process is in progress right now, just wait till your connection becomes stable.
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