How is Galaxy's Warranty?

[devildante99]

So well Galaxy has a laptop i'm interested in , the ASUS K40ij . So i thought i would order it from Galaxy karachi. But the thing that concerns me is their warranty. Now because i live in islamabad, i'm afraid that if in the future i claim warranty for the laptop galaxy might give me some trouble because its always better to go to the shops personally, and the shopkeepers dont take so much notice on phone.


So anyone who has had previous experience with galaxy, can you please tell me, how is their after sales support?



P.S: If you are from a city other than Lahore and Karachi than that would be even better

 

[FaridAhmed]

while you buying laptop galaxy might tell you to contact the asus dealer yourself at some abc place for warrenty issues later on
P.S thats what they told me that i have to claim warrenty myself at bla bla place if needed

 

[devildante99]

Really?

ShingTech is the official dealer of ASUS, but whats the use of galaxy then if they wont contact ST themselves? :S

 

[Ottoman]

My older graphics card got burnt up due to a faulty fan. I sent it to them with a letter and a copy of the receipt. For good measure, I emailed them as well.
I got it replaced and all is well now. I found the galaxy reps very helpful during the process. Absolutely no complaints from my side

 

[FaridAhmed]

yes that was the case with compaq laptop
you can always ask them before buying

 

[kingsface]

Graphic card warranty is standard. They take 3-4 weeks before replacing. Ask them before buying. They may have different policy for laptops.