Fiber 2 Home Internet Service by Fiberlink | Discussion (Read FIRST POST)

bobgamer

Intermediate
May 5, 2012
113
3
23
Problem was that once I was able to get to the admin page, I still couldn't log in since the username and password wasn't known. And setting it to default didn't help since it was changed in firmware's ROM somehow.


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I was also trying to open the modem webpage but its not accessible. if you find a way to login to the page do let me know
 

Saiyid

Legal Newbie
Aug 28, 2015
79
0
1
Canada
So received a call from Fiberlink today, telling me that there is going to be another month delay in my deployment and the next date is October 21st. This is absolutely ridiculous. I paid at the end of July. This is probably the most horrible service we have available in the country. They have no regard for the customers. But then again whatelse do we have? Looks like I'll be waiting another month over this.

Karachi Block 4 Gulshan
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
So received a call from Fiberlink today, telling me that there is going to be another month delay in my deployment and the next date is October 21st. This is absolutely ridiculous. I paid at the end of July. This is probably the most horrible service we have available in the country. They have no regard for the customers. But then again whatelse do we have? Looks like I'll be waiting another month over this.

Karachi Block 4 Gulshan
Standard deployment time is between 3 to 4 months. If you paid in the last week of July, expect it to be installed sometime in November.


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mzk1991

Active member
Sep 27, 2016
302
0
11
Lahore
Ok then it's not your cable issue it's from FiberLink end ( might be something in thier POP ) send them a support message.
Pppoe disconnected after 1 day and 2 hours(26 hours), but reconnects after 3-5 mins. Does this happen to you/anybody else on FL or only me? Secondly fiber cable is connected to modem via box not directly . I said to whatsapp support to connect it directly to modem. He said it will charge 500rs. Is it true?

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asaddon

Proficient
Jan 17, 2017
663
0
11
Lahore
Pppoe disconnected after 1 day and 2 hours(26 hours), but reconnects after 3-5 mins. Does this happen to you/anybody else on FL or only me? Secondly fiber cable is connected to modem via box not directly . I said to whatsapp support to connect it directly to modem. He said it will charge 500rs. Is it true?

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By box you mean black rectangle patch cord housing? Most if not all Fiber Optic connections are installed that way.

And any electrical surge can trigger a disconnect too so it can be many things , your modem its adapter or anything in between.
 

bobgamer

Intermediate
May 5, 2012
113
3
23
That particular device had an issue with the panel so I got it changed to a third device.


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so have u been able to access the modem webpage. if possible please share screen shot
 
Oct 1, 2012
12
0
1
Rawalpindi
Hi there. I stumbled upon this thread while searching for FTTH services in Rawalpindi. Thread is too long so pardon me if the following has been answered. I just wanted to know if FiberLink or Transworld offer their services in Rawalpindi. This is 2017 and I am still stuck on PTCL and their crappy and overpriced services. Nayatel is an option but they have datacap during the day so its useless for me. I want a consistent, low-ping connection with speeds upwards of 30mbps and no datacap. any suggestions will be appreciated.
PS: I live in Chaklala Scheme 3 if it matters.
 
Last edited:

mzk1991

Active member
Sep 27, 2016
302
0
11
Lahore
By box you mean black rectangle patch cord housing? Most if not all Fiber Optic connections are installed that way.

And any electrical surge can trigger a disconnect too so it can be many things , your modem its adapter or anything in between.
I know external thick cable and internal thin black cable are connected by box. But cable that is connected to modem is also connected by box( not directly )which occupies space and looks annoying too.
Electrical surge will be on their side, cant be on my side. Only pppoe disconnects, green light remains stable and every other thing remains connected.

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asaddon

Proficient
Jan 17, 2017
663
0
11
Lahore
I know external thick cable and internal thin black cable are connected by box. But cable that is connected to modem is also connected by box( not directly )which occupies space and looks annoying too.
Electrical surge will be on their side, cant be on my side. Only pppoe disconnects, green light remains stable and every other thing remains connected.

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Call thier Helpline and ask them to monitor your line and why it's loosing PPPoE connection. It might be from thier end.
 

samthetuffguy

Intermediate
Sep 21, 2010
195
0
21
Lahore
Hello there Pakgamers. Well here's my query, I am shifting my residence to Faisal Town Block C (Lahore) from Garden Town Tariq Block. I'm currently using StormFiber 20mbps and it has served e really well for almost a year but unfortunately, they aren't offering there services in Faisal Town C Block.

Now should I opt for FiberLink?? How much time do they really take for the installation cuz StormFiber guys installed it in 10 days.

If current users are having issues and problems with FiberLink in adjacent areas of Lahore, then I will not avail their services and use Zong 4G only.

But if FiberLink guys have upped their game, then please recommend your thoughts.

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asaddon

Proficient
Jan 17, 2017
663
0
11
Lahore
Hello there Pakgamers. Well here's my query, I am shifting my residence to Faisal Town Block C (Lahore) from Garden Town Tariq Block. I'm currently using StormFiber 20mbps and it has served e really well for almost a year but unfortunately, they aren't offering there services in Faisal Town C Block.

Now should I opt for FiberLink?? How much time do they really take for the installation cuz StormFiber guys installed it in 10 days.

If current users are having issues and problems with FiberLink in adjacent areas of Lahore, then I will not avail their services and use Zong 4G only.

But if FiberLink guys have upped their game, then please recommend your thoughts.

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Minimum 30 days but expect 2-3 months waiting time but once it's installed and working there's no better internet service than FiberLink in the country.
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Hello there Pakgamers. Well here's my query, I am shifting my residence to Faisal Town Block C (Lahore) from Garden Town Tariq Block. I'm currently using StormFiber 20mbps and it has served e really well for almost a year but unfortunately, they aren't offering there services in Faisal Town C Block.

Now should I opt for FiberLink?? How much time do they really take for the installation cuz StormFiber guys installed it in 10 days.

If current users are having issues and problems with FiberLink in adjacent areas of Lahore, then I will not avail their services and use Zong 4G only.

But if FiberLink guys have upped their game, then please recommend your thoughts.

Sent from my ONEPLUS A3003 using Tapatalk
As far as installation time goes, what I can judge from this thread is that the current time period is somewhere between 3 and 4 months.

Quality depends on the area. You'd probably be connected through Johar Town which is a relatively stable area for Fiberlink.


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Hussein

Active member
Aug 27, 2009
295
0
21
Lahore
Hello there Pakgamers. Well here's my query, I am shifting my residence to Faisal Town Block C (Lahore) from Garden Town Tariq Block. I'm currently using StormFiber 20mbps and it has served e really well for almost a year but unfortunately, they aren't offering there services in Faisal Town C Block.

Now should I opt for FiberLink?? How much time do they really take for the installation cuz StormFiber guys installed it in 10 days.


If current users are having issues and problems with FiberLink in adjacent areas of Lahore, then I will not avail their services and use Zong 4G only.

But if FiberLink guys have upped their game, then please recommend your thoughts.

Sent from my ONEPLUS A3003 using Tapatalk
Usman said SF will be available in Faisal Town in the first week of October. I'm waiting on them myself!

Edit: I get disconnections every week for multiple hours, and their customer service is honestly of no help.
 

samthetuffguy

Intermediate
Sep 21, 2010
195
0
21
Lahore
Usman said SF will be available in Faisal Town in the first week of October. I'm waiting on them myself!

Edit: I get disconnections every week for multiple hours, and their customer service is honestly of no help.
If Usman has guaranteed that SF will be there in October, then for sure, I'll wait for SF. Thanks a lot for all the brothers who responded to the query.

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