Fiber 2 Home Internet Service by Fiberlink | Discussion (Read FIRST POST)

Tachyons

Active member
Sep 22, 2016
297
0
11
Lahore
Did anyone from Lahore get this month's bill? If so, how much tax was charged?

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They sent the billing email, Tax was 672Rs on 200mb connection 5472Rs was the total bill. Tax is the same for me from the start of the package. How much are they charging you?
 

hamidkhatri

Well-known member
May 7, 2011
1,667
4
44
Hyderabad
They sent the billing email, Tax was 672Rs on 200mb connection 5472Rs was the total bill. Tax is the same for me from the start of the package. How much are they charging you?
well you're lucky you're paying this amount for 200mbps, here in Sindh total bill for 100mbps is around 5400rs, coz of extra 19.5% tax. :eek:
 

LiV3 WiR3

Moderator
Moderator
Dec 22, 2009
7,616
7
44
Lahore, Pakistan
Paid these fuckers on 17th may. Still waiting for installation. How much longer do I have to wait? P.S Im in Lahore.
I contact their Whatsapp support everyday, and everytime they say the same thing that my query has been forwarded.
 

nofel

Intermediate
Sep 2, 2008
217
0
21
lahore
What is the whatsapp support number ? Too lazy to go through 400 pages.

I paid for connection in March so looking for an update now :(
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Paid these fuckers on 17th may. Still waiting for installation. How much longer do I have to wait? P.S Im in Lahore.
I contact their Whatsapp support everyday, and everytime they say the same thing that my query has been forwarded.
Expect a total wait time of 3 to 4 months despite whatever timeline you get. If you get earlier than this, you are lucky.


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UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
What is the whatsapp support number ? Too lazy to go through 400 pages.

I paid for connection in March so looking for an update now :(
WhatsApp support isn't going be helpful regarding this. Call their phone helpline and ask Sales department for an update. Also try to get the number of their Fiber team lead (Shuja in Lahore).

If you are in an area that is already served by them, you should've gotten the connection by end of June.


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frazgta

Well-known member
Oct 23, 2010
1,789
0
43
24.706915,7.468872
This seems more like a Fiberlink issue to me. Getting packet loss even on the second hop (right after my router, at 1.1.1.1)
And I can't ping other Fiberlink IPs near my area whenever there is packet loss.
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Can someone from Lahore post a ping result for lux.valve.net (after running for 1 minute)
I do see fluctuation but that's expected given the situation with the undersea cables.

Code:
Ping statistics for 146.66.152.2:
    Packets: Sent = 97, Received = 95, Lost = 2 (2% loss),
Approximate round trip times in milli-seconds:
    Minimum = 181ms, Maximum = 208ms, Average = 196ms
 

frazgta

Well-known member
Oct 23, 2010
1,789
0
43
24.706915,7.468872
I'm not seeing fluctuations. I'm seeing 35% packet loss at the second hop. Getting packet loss every 10 seconds

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UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
I'm not seeing fluctuations. I'm seeing 35% packet loss at the second hop. Getting packet loss every 10 seconds

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That's most definitely a problem with your line. I can get to the second hop within 2ms without packet loss.

Check your fiber signal input power. Make sure it's not below -30db. Also complain to support and get them to check their equipment at your local node. Something is failing there.

What area are you in? I'm connected to the Iqbal Town node.


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