Fiber 2 Home Internet Service by Fiberlink | Discussion (Read FIRST POST)

MS1104

Active member
Mar 26, 2017
293
0
0
Can people please send a WhatsApp complaint to fiberlink about pings to Dubai. Valve is fine but pings to Battlefield, Rocket league and Fifa are above 200. Getting routed to Europe first and then to Dubai. It would be of great help if everyone here can message them once.
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Can people please send a WhatsApp complaint to fiberlink about pings to Dubai. Valve is fine but pings to Battlefield, Rocket league and Fifa are above 200. Getting routed to Europe first and then to Dubai. It would be of great help if everyone here can message them once.
They generally say that routing problems are at TW1 end and they can't really do much about it.


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MS1104

Active member
Mar 26, 2017
293
0
0
They generally say that routing problems are at TW1 end and they can't really do much about it.


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They can take up the issue with TW. Last time it happened it was fixed pretty quickly. Though that time every server to Dubai was screwed for us. This time it's a very specific problem which worries me. Can't play at 200 when you get so used to 20
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
They can take up the issue with TW. Last time it happened it was fixed pretty quickly. Though that time every server to Dubai was screwed for us. This time it's a very specific problem which worries me. Can't play at 200 when you get so used to 20
I had problems with AWS / Blizzard servers for Overwatch in the SGP region. It took them months to resolve the issue and every time I complained, they said they've already made complaints to TW1 and it's up to them to fix it.


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imadsani

Active member
Jul 27, 2010
307
5
24
Lahore/DXB
I had problems with AWS / Blizzard servers for Overwatch in the SGP region. It took them months to resolve the issue and every time I complained, they said they've already made complaints to TW1 and it's up to them to fix it.


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I told you it wasn't their fault, SGP was performing maintenance on 3 cables
 

Hussein

Active member
Aug 27, 2009
295
0
21
Lahore
Can people please send a WhatsApp complaint to fiberlink about pings to Dubai. Valve is fine but pings to Battlefield, Rocket league and Fifa are above 200. Getting routed to Europe first and then to Dubai. It would be of great help if everyone here can message them once.
It's not just FL. My friend on Wateen is getting even worse pings to Dubai. Seems to be a problem on TW's end.
 

MS1104

Active member
Mar 26, 2017
293
0
0
It's not just FL. My friend on Wateen is getting even worse pings to Dubai. Seems to be a problem on TW's end.
Yeah I checked with my friend who has TW and it's the same for him. The only strange thing is how dxb.valve.net is completely normal.

- - - Updated - - -

Why not complaint directly to Transworld?


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Going to tell my friend to do that.
 

mianharisali

Intermediate
Aug 2, 2010
182
0
21
33
Lahore
I ordered fiberlink connection 4 days ago but after reading this thread it seems like a huge mistake.
My area is Green Town , Lahore.
anyone using fiberlink in this area?
 

Tachyons

Active member
Sep 22, 2016
297
0
11
Lahore
Pings are fine here on valve servers
Code:
Tracing route to dxb.valve.net [185.25.183.1]over a maximum of 30 hops:


  1     1 ms     1 ms     1 ms  192.168.10.1
  2     6 ms     7 ms     7 ms  1.1.1.1
  3     9 ms     7 ms    11 ms  172.19.11.41
  4     8 ms     7 ms     7 ms  137.255.201.42-static-fiberlink.net.pk [42.201.255.137]
  5    20 ms    19 ms    27 ms  110.93.252.33
  6    21 ms    21 ms    21 ms  110.93.253.208
  7    42 ms    47 ms    43 ms  94.207.232.49
  8    46 ms    49 ms    47 ms  10.44.152.142
  9    52 ms    43 ms    42 ms  94.205.255.33
 10    61 ms    63 ms    63 ms  185.25.183.1


Trace complete.
 

MS1104

Active member
Mar 26, 2017
293
0
0
Pings are fine here on valve servers
Code:
Tracing route to dxb.valve.net [185.25.183.1]over a maximum of 30 hops:


  1     1 ms     1 ms     1 ms  192.168.10.1
  2     6 ms     7 ms     7 ms  1.1.1.1
  3     9 ms     7 ms    11 ms  172.19.11.41
  4     8 ms     7 ms     7 ms  137.255.201.42-static-fiberlink.net.pk [42.201.255.137]
  5    20 ms    19 ms    27 ms  110.93.252.33
  6    21 ms    21 ms    21 ms  110.93.253.208
  7    42 ms    47 ms    43 ms  94.207.232.49
  8    46 ms    49 ms    47 ms  10.44.152.142
  9    52 ms    43 ms    42 ms  94.205.255.33
 10    61 ms    63 ms    63 ms  185.25.183.1


Trace complete.
Yeah I've mentioned that in my post. Valve has recently been different for me anyway. Normally get pings in the 40s which is double of the other games I play on Dubai servers. It used to be 20-30 before like the others and the last time there was a similar issue valve also got affected like the others. That lasted only a day though.
 

MS1104

Active member
Mar 26, 2017
293
0
0
Looks like it's an issue with the servers. Lots of people from different countries and Dubai itself complaining on BF forum about this since the day it started for me. They are also getting the same traceroute as I am.
 

MS1104

Active member
Mar 26, 2017
293
0
0
Called TW. First they claimed the server I gave them was in NL and not Dubai. Called later to say it was fixed. And it has been but I think they had nothing to do with it. Unless they fix stuff for foreign ISPs too
 

Hussein

Active member
Aug 27, 2009
295
0
21
Lahore
I'm a little new to watching streams/streaming in general. Is it just me or is streaming on FL complete and utter shet most of the time? I'm on the 20Mbps connection, but most days can't even watch streams at 720p.
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
I'm a little new to watching streams/streaming in general. Is it just me or is streaming on FL complete and utter shet most of the time? I'm on the 20Mbps connection, but most days can't even watch streams at 720p.
If you're talking about Twitch then yes. Fiberlink has trouble keeping up with a 720p60 stream even on a 200Mbps connection.

The problem isn't bandwidth but the quality of the connection. Packet loss and ping spikes make it impossible to keep within 3-5 seconds of the live broadcast.


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UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Internet down for anyone connect to the Iqbal Town node? Includes areas of Iqbal Town, Muslim Town, Samanabad etc.

The Red LOS LED is blinking for me.


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