*silently laughts in PTCL* , c'mon man. lol
So did they get better at it after we shifted to TES? lol, I emailed PTCL support on 30th July and asked them for GPON connection else I'd disconnect in two months time. Got a call from them about a week ago telling me if I had emailed them about GPON, I was like that was almost two months ago and you are responding now? Anyhow, had already disconnected and told them the reason for it being GPON non-availability. Apparently, the ticket gets up on priority or something after 2 months in PTCL system.
Its a strange and chaotic scene these days at the local PTCL Exchange. I see GPON stuff everywhere in their vehicles. The staff has gotten extremely non-interested and lazy. TES unfortunately does not have a Telephone line so still stuck with PTCL's crappy noisy phone line that no one comes to fix but 1236 AUTO "THEEK HOGAYA HAI" keeps calling several times a day, no one shows up on the door to fix.