Transworld Enterprise Services (TES) - GPON - Karachi, Lahore and Islamabad

botmen

Talented
Jun 29, 2016
63
0
0
VDSL has arrived in Z block DHA Phase 3. Kindly contact your area lineman for more info.
I talked to the business manager of our exchange.
He told me to wait till elections after which I'll get VDSL.

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shahanawp

Active member
Oct 1, 2012
252
0
21
I talked to the business manager of our exchange.
He told me to wait till elections after which I'll get VDSL.

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Just give the order on 1236. And get your db box changed.

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shahanawp

Active member
Oct 1, 2012
252
0
21
Who do i get in contact with to request change of db box

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For this you need to contact your local area line man. Convince him that the DB box is at fault and needs replacement. 99% problem of low snr, noise and slow speed relates to old DB boxes.
 

Dark Sith

Expert
Jan 7, 2009
16,073
35
53
Elysium
i am shocked with the speed PTCL is laying down FIBRE optic Lines and thoses Cup Board Type Boxes all over Dha - 1 [MENTION=11094]StrikerX[/MENTION] , there 100mb package will they give better pings on eu servers then Transworld .
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,747
124
69
i am shocked with the speed PTCL is laying down FIBRE optic Lines and thoses Cup Board Type Boxes all over Dha - 1 [MENTION=11094]StrikerX[/MENTION] , there 100mb package will they give better pings on eu servers then Transworld .
Speed has nothing to do with pings.

You'll get the same latency to EU whether on 10 Mbps or on 100.
 

Dark Sith

Expert
Jan 7, 2009
16,073
35
53
Elysium
Speed has nothing to do with pings.

You'll get the same latency to EU whether on 10 Mbps or on 100.
so ur saying PTCL routing to EU will be better then TRANSWORLD what about there customer support - though i must say TRANSWORLD is spot on with there complaint resoloution .
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,747
124
69
so ur saying PTCL routing to EU will be better then TRANSWORLD what about there customer support - though i must say TRANSWORLD is spot on with there complaint resoloution .
No I never said that. I just said speed has nothing to do with pings.
 

hatim

Active member
Jan 10, 2010
382
0
21
Karachi
Transworld is finally available in my area. I currently have Stormfiber. Which is better? Stormfiber is very stable and customer service is great. The only issue is that they don't have any packages above 30mbps.
 

AQKRULZ

Active member
Jun 13, 2009
360
0
21
Transworld is finally available in my area. I currently have Stormfiber. Which is better? Stormfiber is very stable and customer service is great. The only issue is that they don't have any packages above 30mbps.
hich area are you talikng about
 

namsu99

Proficient
Jun 17, 2011
861
0
21
Karachi
Transworld provided me with Huawei's HG8245H ONT.

The device has a USB port and can function as an FTP server but I couldn't get it to work. I've tried everything but no luck - I think Transworld has disabled the FTP function of the device because when I emailed them to inquire about it, they said and I quote "FTP services are only allowed for corporate customers." and that pisses me off to no end. I've paid 6k for the god damn device man, let me do what I want with it.

They've also locked out other perfectly normal functions that should be user accessible like setting custom DNS servers at the ONT level.

Edit: Yep, confirmed it. They've blocked out a lot of useful features of the ONT for god knows what reasons. Quite frustrating.

Soon as the PON connection is established, their NMS sends over a config file that overwrites any previous config on the ONT. That file locks out the admin account (telecomadmin), disables the FTP service, revokes SSH and Telnet access to the ONT from LAN side devices and blocks out the fields for custom DNS servers amongst other things.


Only the user account (root/admin) is available which is extremely limited in terms of what permissions it has; can't access any of the settings they've disabled.
 
Last edited:

itstaha17

Active member
Aug 11, 2017
344
0
0
Lahore.
discord.gg
Transworld provided me with Huawei's HG8245H ONT.

The device has a USB port and can function as an FTP server but I couldn't get it to work. I've tried everything but no luck - I think Transworld has disabled the FTP function of the device because when I emailed them to inquire about it, they said and I quote "FTP services are only allowed for corporate customers." and that pisses me off to no end. I've paid 6k for the god damn device man, let me do what I want with it.

They've also locked out other perfectly normal functions that should be user accessible like setting custom DNS servers at the ONT level.

Edit: Yep, confirmed it. They've blocked out a lot of useful features of the ONT for god knows what reasons. Quite frustrating.
Have you tried logging in the modem using telecomadmin as username and admintelecom as password? It gives access to alot of settings and I think FTP Server is one of them. Sorry I don't have much knowledge about FTP but there is a setting for sure.
 

Thezohairist

New member
Jul 3, 2018
3
0
0
Got Transworld connection installed a week ago. been facing an issue where speed is fluctuating constantly. my connection is 20mb and mostly i get only 5mbs or lower than that. browsing is impossible. ive sent them multiple emails with screenshots and they keep replying that your connection is fine on our end. when i call their customer support they dont have any answers. any suggestion on how i can get this fixed? i paid almost 15k for this shit
 

namsu99

Proficient
Jun 17, 2011
861
0
21
Karachi
Have you tried logging in the modem using telecomadmin as username and admintelecom as password? It gives access to alot of settings and I think FTP Server is one of them. Sorry I don't have much knowledge about FTP but there is a setting for sure.
Yes, they've locked out the admin user.

Soon as the PON connection is established, their NMS sends over a config file that overwrites any previous config on the ONT. That file locks out the admin account (telecomadmin), disables the FTP service, revokes SSH and Telnet access to the ONT from LAN side devices and blocks out the fields for custom DNS servers amongst other things.

Only the user account (root/admin) is available which is extremely limited in terms of what permissions it has; can't access any of the settings they've disabled.
 
Last edited:

namsu99

Proficient
Jun 17, 2011
861
0
21
Karachi
Got Transworld connection installed a week ago. been facing an issue where speed is fluctuating constantly. my connection is 20mb and mostly i get only 5mbs or lower than that. browsing is impossible. ive sent them multiple emails with screenshots and they keep replying that your connection is fine on our end. when i call their customer support they dont have any answers. any suggestion on how i can get this fixed? i paid almost 15k for this shit
There's quite a few things that could cause this. First things first, try connecting a laptop/PC to the ONT directly via an ethernet cable and check if the speed improves; make sure no other devices are connected to the ONT (turn off the Wifi). If you're getting proper speeds there then the issue is at your end - maybe theres too much interference on the wifi channel you're on.

If the speeds do not improve even on ethernet, then its definitely a problem at their end. Keep bugging them till they check it out.

Also, 5Mbps is more than enough for general browsing.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,747
124
69
So TW is available in my area now, any complaints from you guys using it?

I want to disconnect PTCL finally since they've just been unbearable these past few weeks, TW showed up at my doorstep today asking if I want a connection, I agreed and they'll give me the first month free as well, so I'm looking forward to having a competent customer support department and better latency than PTCL.

Also, what sort of pings do you guys get on Fortnite EU and Asia servers, and on EA's European servers, particularly for Battlefield?
 
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