[OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

bash413

Newbie
Nov 6, 2019
24
11
3
Ptcl Smart tv box problem

hi
i am new here just signed up bcz some of u might help me find the solution to my smart tv box video problem. it is a new box zte b760hs3 only a few days old. now what happened is that whenever i powered it off and back on again the screen of the video player would remain black i.e i was not able to see any channels although intermittently it was working fine. i changed the wired connection from pppoe to static ip and sometimes it would work sometimes again black screen.

i was so angry that i opened the box just to see what the problem was inside and i broke the seal means warranty gone! i saw the inside could not do anything! it has 1 gb ram! (pathetic) closed the box as it was before started it again and the ptcl screen came on bringing colors to life and now when i turned on the internet connection the screen turned green with artefacts all over the screen and i cant even see anything now.
i just dont understand what could be wrong by just opening the box and closing it again? i am sure i did not touch anything any connections on the board. do u guyz have any idea what might be wrong with it.
at first i thought its an hdmi issue but since the screen starts fine with ptcl logo and everything goes to the menu and only when i turn on the wifi or lan then it goes KABOOM! could the chip be damaged or ethernet port? is there any chance of revival?
 

Engr Zain Raza

Intermediate
Nov 26, 2018
139
8
14
Rawalpindi
Anyone getting low download speed even using "Download Manager" ? (it goes to 2.3MB/sec and then falls down to 400KB/sec)
I am getting extremely fluctuating speed between 400KB/sec to 900KB/sec.
Also this is after a very very long time i am testing speed or downloading something at peak hours (time between 7pm to 3am #PTCL).
Speed test using PTCL or any "Local Server" is as always not throttled and its showing 25MBPS speed (Full Speed)...
One more thing i have noticed that i cant go above 1.3MB/sec on any torrent (tested in day time [not peak hour])...
Youtube is working fine upto 4k... (Apart from this my connection is 25MBPS VDSL2 with perfect line stats)
 

Engr Zain Raza

Intermediate
Nov 26, 2018
139
8
14
Rawalpindi
I would like to add one more thing
When you keep something on download via "Download Manager" and try to browse any website it does not load up (except facebook and youtube)
Does this mean the issue lies in the MSAG bandwidth?
 

iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
hi
i am new here just signed up bcz some of u might help me find the solution to my smart tv box video problem. it is a new box zte b760hs3 only a few days old. now what happened is that whenever i powered it off and back on again the screen of the video player would remain black i.e i was not able to see any channels although intermittently it was working fine. i changed the wired connection from pppoe to static ip and sometimes it would work sometimes again black screen.

i was so angry that i opened the box just to see what the problem was inside and i broke the seal means warranty gone! i saw the inside could not do anything! it has 1 gb ram! (pathetic) closed the box as it was before started it again and the ptcl screen came on bringing colors to life and now when i turned on the internet connection the screen turned green with artefacts all over the screen and i cant even see anything now.
i just dont understand what could be wrong by just opening the box and closing it again? i am sure i did not touch anything any connections on the board. do u guyz have any idea what might be wrong with it.
at first i thought its an hdmi issue but since the screen starts fine with ptcl logo and everything goes to the menu and only when i turn on the wifi or lan then it goes KABOOM! could the chip be damaged or ethernet port? is there any chance of revival?
You should just report this to PTCL and not open at all...
52.119.249.64
This IP is not giving any result on traceping app.. Maybe pc will give some output.. I will try it when I have access to my pc..

Sent from my BKK-LX2 using Tapatalk
 

maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
I would like to add one more thing
When you keep something on download via "Download Manager" and try to browse any website it does not load up (except facebook and youtube)
Does this mean the issue lies in the MSAG bandwidth?
Which area are you in? I am in Wapda Town, Lahore and no bandwidth issues here even during peak hours I get 3MB/s on IDM and well seeded torrents. Might be a MSAG bandwidth issue. Do you experience high ping too during peak hours?
 

ammadfarooq

Beginner
Nov 29, 2018
49
0
1
I would like to add one more thing
When you keep something on download via "Download Manager" and try to browse any website it does not load up (except facebook and youtube)
Does this mean the issue lies in the MSAG bandwidth?
100% bandwidth issue you will get full speed during fajar time.I was facing same issue on 50Mbps vdsl was receving 15Mbps in peak hours only solution is to mail and keep complaining about bandwidth throttling to area by exchange mine got resolve after a month.

They will send lineman for speed testing and most probably he will come in non peak hour so that he can take screenshot of one good result install some net limiter software on testing pc to limit speed if he insist on doing result in non peak hour.

if you know other users in area ask them to complain also about bandwidth,
 

ammadfarooq

Beginner
Nov 29, 2018
49
0
1
hi
i am new here just signed up bcz some of u might help me find the solution to my smart tv box video problem. it is a new box zte b760hs3 only a few days old. now what happened is that whenever i powered it off and back on again the screen of the video player would remain black i.e i was not able to see any channels although intermittently it was working fine. i changed the wired connection from pppoe to static ip and sometimes it would work sometimes again black screen.

i was so angry that i opened the box just to see what the problem was inside and i broke the seal means warranty gone! i saw the inside could not do anything! it has 1 gb ram! (pathetic) closed the box as it was before started it again and the ptcl screen came on bringing colors to life and now when i turned on the internet connection the screen turned green with artefacts all over the screen and i cant even see anything now.
i just dont understand what could be wrong by just opening the box and closing it again? i am sure i did not touch anything any connections on the board. do u guyz have any idea what might be wrong with it.
at first i thought its an hdmi issue but since the screen starts fine with ptcl logo and everything goes to the menu and only when i turn on the wifi or lan then it goes KABOOM! could the chip be damaged or ethernet port? is there any chance of revival?
Complain krate setup box defect ki mra b first month m brick hgya tha dil tu kr rha tha khol k dkho khae koi reset switch ho pr kia ni.
replace hgya tha within 4 days.
 

manobilla

Proficient
Jun 3, 2018
567
7
14
PTCL internet is down wan connection just showing connecting even after reset it just showing connecting no IP adress
anyone knows whats going on?
and busy tone on landline
 

farrukhna

Active member
Aug 14, 2008
488
1
23
As the title suggest, kindly share the configurations for seamless and stutter free PTCL's Smart IPTV Service through their device. I had excellent service but

My line parameters are given below which are excellent :











 

farrukhna

Active member
Aug 14, 2008
488
1
23
My friend's PTCL Smart TV's Set Top Box has a bootloop since yesterday. I personally checked, there is no reset button on the device. Is there a way to hard reset it ? or does he have to wait for the tech person to replace it with a new one?
 

Raajpoot

Newbie
Oct 12, 2013
18
0
1
Lahore
Can anybody help me to configure PTCL Smart TV Settings on ASUS DSL-AC88U? Thanks


Sent from my iPhone XS Max using Tapatalk
 

MrGutsy

Active member
Aug 25, 2010
498
4
24
Lahore
Does anyone else having constant disconnects in Read Dead Online? I can't keep playing for more then 30 minutes before getting 0x2001000 error or something and getting kicked back to main menu.
Can anyone else confirm being able to play RDR online fine? I have a 100 Mbit GPON line so stability isn't an issue.
 

maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
As expected, PeeTCL screwed up again. Was getting good ping on 39.45 IP pool but yesterday my internet went down and when it started working today the ping was all f**ked up but my IP pool is same. Things just never go right with PeeTCL. Can't even play a single f***ing Rainbow 6 match after a long day, thanks to morons working at PeeTCL.
 
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maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
guys i was getting good ping yesterday on sea server but now i am getting 400+ wth is going with ptcl ?
PTCL always finds a way to screw up after every 2-3 months. At this point I don't expect anything from their crummy service and whenever my connection is running fine they always find a way to screw it up and the meatheads working at their call centers don't understand crap. StormFiber is almost here but I know that it is useless to switch to because they also use PIE routes instead of TW which is a shame.
 
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