You're missing absolutely nothing. If you got this connection for pings, look elsewhere imho. Pretty solid for streaming though. I'll give them that.Got stormfiber installed yesterday. So far, I feel it's lacking overall in comparison to Fiberlink (!). I'm on a 30Mbit triple play package (although I asked them to skip the TV setup since I dont need it at this time) with a 3-month prepayment. Subscribed to them to test their service out and see if they could be a good replacement for my PTCL 8Mbit DSL.
I don't think I'll be able to get through a week with them though. Pings all around are absolutely terrible (read: garbage) which is surprising because Fiberlink manages to outperform in every aspect despite both ISPs buying their bandwidth from TW. Make sense to anyone?
I've had Wateen's fiber, it was good but way too overpriced. I've used Mobilink's fiber, again, not worth the money. Fiberlink is amazing except for when they have infrastructure downtimes, and PTCL is a great backup. I heard so much praise for Stormfiber, but in 24 odd hours of on and off testing, it feels disappointing at best.
Am I missing something?
Anyways, when you say pings are all over the place, what do you mean exactly?