[HELP] HD4870 - PC Restarting Problems

[Mukhtar QAMAR]

Assalam O Alaykum


To all PG Members,
This is mukhtar I want a favor to u,kindly help me if u can.
The problem is I have a XFX-4870 1gb version (egg shape) I bought
15 days ago & has no warranty it has doing some problem after running
15min it restart again & again.plz give me some solution.at that time
I am not in this position to buy new gpu.
I would be very thankful to u,if u help me.


Thanks & best regard
Mukhtar Qamar

 

[Ali Man]

How're you so sure that its because of your Graphic card. You mean your computer restarts out of the blue? Give it give a blue screen or how does it restart?

 

[Mukhtar QAMAR]

How're you so sure that its because of your Graphic card. You mean your computer restarts out of the blue? Give it give a blue screen or how does it restart?

Brother I am 200% sure that it restart because of my graphics card.
let answer my question If I uninstalled my card why my computer don't do
trouble,second I installed my friend card it has the same card so why
computer didn't restart & last I was sanded the card to the galaxy they said
it has gpu problem.that's why I am sure.

 

[Ali Man]

Brother I am 200% sure that it restart because of my graphics card.
let answer my question If I uninstalled my card why my computer don't do
trouble,second I installed my friend card it has the same card so why
computer didn't restart & last I was sanded the card to the galaxy they said
it has gpu problem.that's why I am sure.

Alright, well then after how much time does this happen (the restart thing). As soon as you turn on the computer with the graphic card installed? or does it happen after sometime?

 

[Mukhtar QAMAR]

Alright, well then after how much time does this happen (the restart thing). As soon as you turn on the computer with the graphic card installed? or does it happen after sometime?

Brother when I turn on my computer after 15 to 20min running it restart suddenly & restart every 2 to 3min

 

[jack]

have you tried your card on another system with a different ps....same thing happened to me and it was the power supply that was going bad....

check your power supply

 

[SaJJAd WaSeeR]

have you tried your card on another system with a different ps....same thing happened to me and it was the power supply that was going bad....

check your power supply

He mentioned above that instead of his card he tried his friend's card same as him then computer does;nt restart
i think your gpu has heating issues or it might be overclocked,check it;s setting and set to default.

 

[assuc]

try your card on your friend's pc...if that doesn't work than u might be having some heatsink problems

 

[jack]

whoops my bad....ok you can try under clocking the card and see if that solves your problem...4870 run really hot...

what are the idle and load temps you are getting on your card right now??

 

[YamHEad]

I was sanded the card to the galaxy they said
it has gpu problem.that's why I am sure.

Did they tell what the problem was? And can it be repaired?

 

[Alazizonline]

Did they tell what the problem was? And can it be repaired?

every thing can be repaired my dear ...........

 

[Cerberus]

ok, run some burn in test on your Card. try it on friend PC who has same card.
if problem is still there. Open it and clean the heatsink and apply new paste
Check if capacitor are in good condition or not
From whom you bought it? is it happening from day one?

 

[mubaidr]

Clean your GPU and check GPU temperature it should not be above 80C (at load). If GPU temp is not good, remove heatsink, reapply thermal paste and then check!

Secondly try changing drivers, try newer drivers or old drivers.

 

[ahmednawaz2009]

Bro I know what you talking about.

I have XFX4870 full slot cooler . Same thing was happening with me. So, I found that 4870 takes too much electricity and that's why you're computer restarts.
SOLUTION:
1.Check whether you are using true 500 watt power supply.
2.Plug power supply directly into the wall plug I mean don't plug in extension.
3.Under clock your processor.
4.Remove extra things from the computer that are taking power.

Regards
Ahmed.
Acknowledge us what you experience after this.

 

[Ali Man]

Brother when I turn on my computer after 15 to 20min running it restart suddenly & restart every 2 to 3min

Well I have to say that either you return it to the guy that you bought it from or you buy a new card. Graphic Cards can't be repaired.

 

[Mukhtar QAMAR]

Thanks for helping me guys

---------- Post added at 10:39 PM ---------- Previous post was at 10:21 PM ----------

have you tried your card on another system with a different ps....same thing happened to me and it was the power supply that was going bad....

check your power supply

Yes I tried my card on different psu even on system

try your card on your friend's pc...if that doesn't work than u might be having some heatsink problems

I think it has heatsink issue

whoops my bad....ok you can try under clocking the card and see if that solves your problem...4870 run really hot...

what are the idle and load temps you are getting on your card right now??

Its udeal temp is 65c

Did they tell what the problem was? And can it be repaired?

They tell it has gpu chip problem

every thing can be repaired my dear ...........

where can it be repaired brother tell me the place

Clean your GPU and check GPU temperature it should not be above 80C (at load). If GPU temp is not good, remove heatsink, reapply thermal paste and then check!

Secondly try changing drivers, try newer drivers or old drivers.

On IAMX alienware also suggest me to reapply thermal paste

Bro I know what you talking about.

I have XFX4870 full slot cooler . Same thing was happening with me. So, I found that 4870 takes too much electricity and that's why you're computer restarts.
SOLUTION:
1.Check whether you are using true 500 watt power supply.
2.Plug power supply directly into the wall plug I mean don't plug in extension.
3.Under clock your processor.
4.Remove extra things from the computer that are taking power.

Regards
Ahmed.
Acknowledge us what you experience after this.

One think I must say performance was outstanding.
I have thermaltake tr2 600w & it's ok I tried every thing that u mentioned

 

[Mukhtar QAMAR]

Thanks for all of u guys for supporting me & give precious advice.
Card is running quiet good the fault is in my psu but my hardware vendor is resolve this problem
my psu takes less amp.
Once again thanks to my dearest PG member & my hardware vendor

 

[jack]

well i don't want to say it but I did tell you so in the first place....it was the power supply after all....(bye)

glad you got the problem solved...have fun gaming