High Latency/Ping during Peak Hours (Stormfiber and Nayatel)

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woof

Intermediate
May 25, 2011
147
0
21
Peshawar
Asalam Alaikum,

Is anyone else facing High Ping issue during Peak Hours to almost all UAE Servers on Nayatel and Stormfiber?. I have faced this issue before and it has been happening again for the past 3-4 days now.
 
S

shaheerk

Well-known member
Feb 5, 2013
2,371
106
68
woof said:
Asalam Alaikum,

Is anyone else facing High Ping issue during Peak Hours to almost all UAE Servers on Nayatel and Stormfiber?. I have faced this issue before and it has been happening again for the past 3-4 days now.
Click to expand...
Can you do a trace to one of the affected servers and paste it here?



Sent from my Pixel 2 using Tapatalk
 
I

iNCEPTiON

iNCEPTiON
May 19, 2011
5,235
4
44
Rawalpindi/Islamabad
woof said:
Asalam Alaikum,

Is anyone else facing High Ping issue during Peak Hours to almost all UAE Servers on Nayatel and Stormfiber?. I have faced this issue before and it has been happening again for the past 3-4 days now.
Click to expand...
Share a trace route... I have nayatel and i dont face any issues...

Sent from my BKK-LX2 using Tapatalk
 
Hypnotic

Hypnotic

d hypnotic
Dec 20, 2008
879
3
23
39
Islamabad
Me facing same issue from past few days on Nayatel. Mostly I get around 50 to 60. But now not getting less then 110. And in every match it is fluctuating, going upto 170-180.

Edit: When asked on helpline regarding this isssue they said to share the trace route. Which I don't know how to do on PS4.

Sent from my SM-N950U1 using Tapatalk
 
Last edited:
S

shaheerk

Well-known member
Feb 5, 2013
2,371
106
68
Hypnotic said:
Me facing same issue from past few days on Nayatel. Mostly I get around 50 to 60. But now not getting less then 110. And in every match it is fluctuating, going upto 170-180.

Edit: When asked on helpline regarding this isssue they said to share the trace route. Which I don't know how to do on PS4.

Sent from my SM-N950U1 using Tapatalk
Click to expand...
Do you have the IP of the server?

Sent from my Pixel 2 using Tapatalk
 
S

shaheerk

Well-known member
Feb 5, 2013
2,371
106
68
Okay...

Which game is it? Sometimes, the public IP is available online.

Sometimes, changing the DNS server in your router may help if the IP is geo-located.

Sent from my Pixel 2 using Tapatalk
 
Hypnotic

Hypnotic

d hypnotic
Dec 20, 2008
879
3
23
39
Islamabad
shaheerk said:
Okay...

Which game is it? Sometimes, the public IP is available online.

Sometimes, changing the DNS server in your router may help if the IP is geo-located.

Sent from my Pixel 2 using Tapatalk
Click to expand...
Modern warfare

Sent from my SM-N950U1 using Tapatalk
 
W

woof

Intermediate
May 25, 2011
147
0
21
Peshawar
shaheerk said:
Can you do a trace to one of the affected servers and paste it here?



Sent from my Pixel 2 using Tapatalk
Click to expand...
Here you go bro. I am attaching both normal ping and fluctuation and do check the time. It happened within 10 mins. I am facing this issue throughout the day starting from 3PM and it lasts till 12AM.

Below is the traceroute when the ping was Normal at around 3:21PM

[/URL][/IMG]

Below is the traceroute when ping got messedup at 3:33PM same day.

[/URL][/IMG]
 
S

shaheerk

Well-known member
Feb 5, 2013
2,371
106
68
In both instances, it's apparent the issue persists outside of Pakistan.

In TW's case, the issue is happening on the last hop (or the last few hops). In PTCL's route, it happens as soon as the traffic reaches Oman.

Sent from my Pixel 2 using Tapatalk
 
W

woof

Intermediate
May 25, 2011
147
0
21
Peshawar
shaheerk said:
In both instances, it's apparent the issue persists outside of Pakistan.

In TW's case, the issue is happening on the last hop (or the last few hops). In PTCL's route, it happens as soon as the traffic reaches Oman.

Sent from my Pixel 2 using Tapatalk
Click to expand...
Thats the thing. It has nothing to do with outside of Pakistan because whenever I face ping fluctuation the Optimus Portals Core Router sends packets at normal Ping so the issue is not the destination or Omantel.

I have checked several times and Optimus Portals Ping test shows normal optimum ping despite the fact that I face 180ms at the exact same time.
 
Hypnotic

Hypnotic

d hypnotic
Dec 20, 2008
879
3
23
39
Islamabad
I subscribed to Optimus but there was no differnce in ping on ps4 bo4. Should i try it on modern warfare?

Sent from my SM-N950U1 using Tapatalk
 
W

woof

Intermediate
May 25, 2011
147
0
21
Peshawar
Hypnotic said:
I subscribed to Optimus but there was no differnce in ping on ps4 bo4. Should i try it on modern warfare?

Sent from my SM-N950U1 using Tapatalk
Click to expand...
Can you send me traceroutes to these IPs?

1. 185.179.202.53
2. dxb.valve.net
3.31.132.56.47

Would be really appreciated.
 
S

shaheerk

Well-known member
Feb 5, 2013
2,371
106
68
woof said:
Thats the thing. It has nothing to do with outside of Pakistan because whenever I face ping fluctuation the Optimus Portals Core Router sends packets at normal Ping so the issue is not the destination or Omantel.

I have checked several times and Optimus Portals Ping test shows normal optimum ping despite the fact that I face 180ms at the exact same time.
Click to expand...
I see what you're saying.

Usually, I cross check pings by testing it using lg.nexlinx.net.pk - it tests via both PIE and TW1.

Sometimes, it'll be different (could be worse, could be better) but it'll mostly tell you if there's an issue in your connection or at the backbone provider's end.

And I don't know why it can be inconsistent - but it can be inconsistent. I've even seen DSL give lower pings than fiber (to the same IP, whilst being in the same city, to a foreign IP).

Sent from my Pixel 2 using Tapatalk
 
W

woof

Intermediate
May 25, 2011
147
0
21
Peshawar
Hypnotic said:
Here they are


Sent from my SM-N950U1 using Tapatalk
Click to expand...
Thanks alot bro but if you have the time to do it on CMD on PC that would be really really nice. I want to compare my traceroute to other customers so that It can help in resolving my issue.
 
W

woof

Intermediate
May 25, 2011
147
0
21
Peshawar
shaheerk said:
I see what you're saying.

Usually, I cross check pings by testing it using lg.nexlinx.net.pk - it tests via both PIE and TW1.

Sometimes, it'll be different (could be worse, could be better) but it'll mostly tell you if there's an issue in your connection or at the backbone provider's end.

And I don't know why it can be inconsistent - but it can be inconsistent. I've even seen DSL give lower pings than fiber (to the same IP, whilst being in the same city, to a foreign IP).

Sent from my Pixel 2 using Tapatalk
Click to expand...
The reason I compare my pings with the Optimus Portal is due to the fact that both are Nayatel so it actually shows that the issue indeed is with Nayatel and not the destination. I dont know why Nayatel cant figure it out. I even told them to assign me IP from the IP Pool of their core router thats connected to Optimus Portal so that the issue can properly be checked. I have no idea whats going on and literally its so frustrating because UAE is the only region where we get 60-70ms ping and can actually enjoy a game properly but sadly somehow we cant even do that anymore.

- - - Updated - - -

shaheerk said:
I see what you're saying.

Usually, I cross check pings by testing it using lg.nexlinx.net.pk - it tests via both PIE and TW1.

Sometimes, it'll be different (could be worse, could be better) but it'll mostly tell you if there's an issue in your connection or at the backbone provider's end.

And I don't know why it can be inconsistent - but it can be inconsistent. I've even seen DSL give lower pings than fiber (to the same IP, whilst being in the same city, to a foreign IP).

Sent from my Pixel 2 using Tapatalk
Click to expand...
Bro if you are a user of Nayatel or any other ISP that uses PIE Route can you please send me traceroutes to

1. 185.179.202.53
2. dxb.valve.net
3. 31.132.56.47

I need the traceroutes to throw them at Nayatel in order to open their eyes.
 
S

shaheerk

Well-known member
Feb 5, 2013
2,371
106
68
woof said:
Bro if you are a user of Nayatel or any other ISP that uses PIE Route can you please send me traceroutes to

1. 185.179.202.53
2. dxb.valve.net
3. 31.132.56.47

I need the traceroutes to throw them at Nayatel in order to open their eyes.
Click to expand...
Used to be a Nayatel user (then shifted localities so no Nayatel here). I'm on PTCL fiber. Time right now: 11.41 PM (in Rawalpindi).

Spoiler: show

Tracing route to hosted-by.i3d.net [185.179.202.53]
over a maximum of 30 hops:


1 2 ms 1 ms 1 ms 192.168.100.1
2 3 ms 3 ms 3 ms 182.176.0.120
3 5 ms 4 ms 4 ms 10.0.2.221
4 4 ms 4 ms 4 ms 10.0.2.149
5 24 ms 24 ms 24 ms 10.1.1.6
6 27 ms 25 ms 25 ms khi494.c2.nxb.ptcl.com.pk [221.120.248.52]
7 35 ms 25 ms 25 ms static.khi77.pie.net.pk [202.125.128.151]
8 62 ms 69 ms 62 ms i6.2.202.213omantel.net.om [213.202.2.6]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 67 ms 67 ms 67 ms 134.0.220.73
13 70 ms 70 ms 69 ms 1ge.omantel.i3d.net [185.179.203.49]
14 66 ms 66 ms 66 ms hosted-by.i3d.net [185.179.202.53]


Trace complete.


Spoiler: show


Tracing route to dxb.valve.net [185.25.183.1]
over a maximum of 30 hops:


1 2 ms 1 ms 1 ms 192.168.100.1
2 5 ms 3 ms 3 ms 182.176.0.120
3 5 ms 5 ms 4 ms 10.10.100.10
4 5 ms 4 ms 4 ms 10.0.2.149
5 23 ms 22 ms 22 ms 10.1.1.6
6 26 ms 25 ms 28 ms static-10GE-KHI494-P01-KHI494-SWA.pie.net.pk [202.125.128.174]
7 24 ms 26 ms 25 ms khi494.nxb.2d.ptcl.com.pk [221.120.248.46]
8 58 ms 58 ms 58 ms 185.25.183.1


Trace complete.


Spoiler: show

Tracing route to 31.132.56.47 over a maximum of 30 hops


1 2 ms 1 ms 1 ms 192.168.100.1
2 9 ms 3 ms 4 ms 182.176.0.120
3 21 ms 20 ms 26 ms 10.0.0.1
4 34 ms 20 ms 19 ms 10.0.2.149
5 42 ms 42 ms 42 ms 10.1.1.6
6 45 ms 47 ms 47 ms static-10GE-KHI275-P01-SwA.pie.net.pk [202.125.128.173]
7 39 ms 38 ms 38 ms khi275.nxa.1a.ptcl.com.pk [221.120.248.1]
8 65 ms 66 ms 62 ms khi77.pie.net.pk [202.125.132.230]
9 * * * Request timed out.
10 67 ms 67 ms 67 ms 10.142.57.1
11 64 ms 65 ms 64 ms 94.205.255.29
12 64 ms 64 ms 64 ms po7-179.bg1.dx1.datamena.ae [94.207.32.73]
13 129 ms 129 ms 135 ms 94.207.33.154
14 131 ms 130 ms 128 ms 89.46.84.203
15 133 ms 131 ms 133 ms 31.132.56.47


Trace complete.




I could be wrong, but in the third one, this is an issue in in the UAE (although I can't cross-check it via lg.nexlinx.net.pk because the website is dead. Boohoo!)
 
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