[OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

shaheerk

Well-known member
Feb 5, 2013
2,350
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Your VPN is in a different country. If you use your VPN to access IPTV, and if your IPTV provider has a country block in place, then you will not be able to watch using your VPN.

Try contacting your IPTV guy and ask them whether there's a country lock in place, and have them reset it.
 

arslanejaz33

Talented
Nov 27, 2013
81
13
4
Somewhere on Internet
for the last 3 days i am having trouble connecting to my iptv through normal means without vpn on ptcl adsl. it is just not working and i dont know whether its ptcl who is blocking the iptv or my iptv provider is blocking my ip or something bcz with vpn it works without any trouble.
what could be the reason here any one else having this kind of problem lately? any info would be helpful here as i cant use a vpn on my samsung tv and i dont have android boxes or similar. i know i can install a ton of apps on android even vpns but i would prefer if this issue was resolved without going there.
I second you something fishy is going on with the Ptcl, yesterday outlook and yahoo mail randomly stopped working for like an hour and I switched to VPN and they started working fine. Also, Netflix for whatever reason stops working completely randomly for like an hour especially the android app and then starts to work fine and this happened to me multiple times. I also have a stormfiber connection and nothing this sort of problem occurs on them.
 

bash413

Newbie
Nov 6, 2019
24
11
3
I second you something fishy is going on with the Ptcl, yesterday outlook and yahoo mail randomly stopped working for like an hour and I switched to VPN and they started working fine. Also, Netflix for whatever reason stops working completely randomly for like an hour especially the android app and then starts to work fine and this happened to me multiple times. I also have a stormfiber connection and nothing this sort of problem occurs on them.
i cant really say anything about the service ur mentioning bro but i can confirm now that my iptv is being blocked by pta/ptcl whatever u can call this duo. its not my iptv server that is doing anything no country blocks or anything its ptcl/pta.

i put the server link in the browser and instead of downloading the m3u file as it should normally do and did in the past, i was welcomed by the lovely SURF SAFELY message that pops up for all the adult sites and blocked sites. i mean really pta wth is this. its an iptv server for gods sake and i was using the same server for the past 2 years and it worked flawlessly. i dont know how they put this server address into the block list? its not even a website its a server for gods sake!

can anyone tell me where can i complain to remove this ban if i can appeal it? PTA site? the guyz who put the block! honestly this is a joke. i made the jump to nayatel just bcz to get better speeds and when i paid them and within one hour i got to know that vpns dont work on their service like at all. how can this be and how come people dont do anything about this shit and praise them with eyes closed!
im sick of this BS
 
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nouman8

Intermediate
Jun 5, 2009
201
0
21
Lahore
guys i can provide good vpn at a nominal price and offer free demo before you pay
here is the test file from the vpn server TEST FILE LINK if it fully saturates your connection then it will work good on your end PM me if interested
 
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shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
i cant really say anything about the service ur mentioning bro but i can confirm now that my iptv is being blocked by pta/ptcl whatever u can call this duo. its not my iptv server that is doing anything no country blocks or anything its ptcl/pta.

i put the server link in the browser and instead of downloading the m3u file as it should normally do and did in the past, i was welcomed by the lovely SURF SAFELY message that pops up for all the adult sites and blocked sites. i mean really pta wth is this. its an iptv server for gods sake and i was using the same server for the past 2 years and it worked flawlessly. i dont know how they put this server address into the block list? its not even a website its a server for gods sake!

can anyone tell me where can i complain to remove this ban if i can appeal it? PTA site? the guyz who put the block! honestly this is a joke. i made the jump to nayatel just bcz to get better speeds and when i paid them and within one hour i got to know that vpns dont work on their service like at all. how can this be and how come people dont do anything about this shit and praise them with eyes closed!
im sick of this BS
If you get the surf safely messages, then that's PTA. I'm on Nayatel (they're routing all of their bandwidth via PTCL, thank heavens - more on this in a bit) and you'll have to take this up with PTA directly. They've blocked meaningless websites willynilly (e.g. TuneIn Radio) - and your VPN server is probably caught in those webs. Even uTorrent (other issues aside) is blocked. Since both TW and PTCL give the same EXACT Surf Safely middleware error message and both seem to have the same URL bans in place, you'll have to contact PTA.

They finally "synchronized" it.

But you're better off with PTCL - because they still work with VPNs better than Transworld, but that aside, Telegram group calls work on PTCL (not TW). Not going to mention much on a public thread, but trust me on this (I've used both via Nayatel).

Also, time for you to either get a VPN that works, or get another IPTV service. If you'd like, can you share the URL/domain of one of the channels? (not the full .ts link, just the host IP/name).

Can someone tracert one of these IPs, 72.5.163.31, 107.6.124.5
Tracing route to 5-124-6-107.117.protectedgroup.com [107.6.124.5]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms 192.168.18.1
2 5 ms 4 ms 4 ms 58-65-175-240.nayatel.pk [58.65.175.240]
3 4 ms 4 ms 4 ms 172.16.32.45
4 4 ms 4 ms 4 ms 58-65-175-62.nayatel.pk [58.65.175.62]
5 4 ms 4 ms 4 ms 58-65-175-82.nayatel.pk [58.65.175.82]
6 5 ms 4 ms 4 ms 203.135.5.69
7 * * * Request timed out.
8 116 ms 105 ms 105 ms 4637.sgw.equinix.com [27.111.228.4]
9 106 ms 107 ms 106 ms i-91.sgcn-core01.telstraglobal.net [202.84.224.198]
10 135 ms 135 ms 134 ms i-91.sgcn-core01.telstraglobal.net [202.84.224.198]
11 135 ms 135 ms 146 ms i-15251.hkth-core02.telstraglobal.net [202.84.141.110]
12 136 ms 135 ms 135 ms i-15251.hkth-core02.telstraglobal.net [202.84.141.110]
13 136 ms 135 ms 134 ms 202.84.153.58
14 137 ms 137 ms 138 ms unknown.telstraglobal.net [202.127.78.186]
15 144 ms 141 ms 141 ms po110.bs-b.sech-hkg2.netarch.akamai.com [72.52.2.184]
16 138 ms 137 ms 137 ms a72-52-1-167.deploy.static.akamaitechnologies.com [72.52.1.167]
17 138 ms 138 ms 139 ms ae121.access-a.sech-hkg2.netarch.akamai.com [72.52.2.189]
18 140 ms 137 ms 137 ms a72-52-63-69.deploy.static.akamaitechnologies.com [72.52.63.69]
19 247 ms 248 ms 248 ms a184-29-144-44.deploy.static.akamaitechnologies.com [184.29.144.44]
20 239 ms 238 ms 237 ms . [198.20.104.5]
21 247 ms 246 ms 245 ms asw-dl113.ord03.singlehop.net [173.236.2.180]
22 247 ms 245 ms 246 ms asw-ew183.ord03.singlehop.net [173.236.2.196]
23 245 ms 245 ms 245 ms smr-b03.r01.a05.ams01.singlehop.net [198.20.100.238]
(times out after this)

Tracing route to 72.5.163.31 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.18.1
2 4 ms 4 ms 4 ms 58-65-175-240.nayatel.pk [58.65.175.240]
3 4 ms 4 ms 4 ms 172.16.32.45
4 5 ms 4 ms 4 ms 58-65-175-62.nayatel.pk [58.65.175.62]
5 4 ms 5 ms 5 ms 58-65-175-82.nayatel.pk [58.65.175.82]
6 4 ms 5 ms 4 ms 203.135.5.69
7 * * * Request timed out.
8 105 ms 105 ms 107 ms 4637.sgw.equinix.com [27.111.228.4]
9 107 ms 106 ms 107 ms i-91.sgcn-core01.telstraglobal.net [202.84.224.198]
10 135 ms 135 ms 134 ms i-91.sgcn-core01.telstraglobal.net [202.84.224.198]
11 135 ms 134 ms 134 ms i-15251.hkth-core02.telstraglobal.net [202.84.141.110]
12 135 ms 136 ms 136 ms i-15251.hkth-core02.telstraglobal.net [202.84.141.110]
13 136 ms 134 ms 136 ms 202.84.153.58
14 136 ms 136 ms 137 ms unknown.telstraglobal.net [210.176.141.218]
15 142 ms 141 ms 140 ms po111.bs-a.sech-hkg2.netarch.akamai.com [72.52.2.178]
16 136 ms 135 ms 135 ms a72-52-1-145.deploy.static.akamaitechnologies.com [72.52.1.145]
17 136 ms 137 ms 139 ms ae120.access-a.sech-hkg2.netarch.akamai.com [72.52.2.181]
18 139 ms 139 ms 138 ms a72-52-63-69.deploy.static.akamaitechnologies.com [72.52.63.69]
19 253 ms 252 ms 253 ms a184-50-255-98.deploy.static.akamaitechnologies.com [184.50.255.98]
20 258 ms 258 ms 259 ms 64.95.96.83
(times out after this)

guys i can provide good vpn at a nominal price and offer free demo before you pay
here is the test file from the vpn server TEST FILE LINK if it fully saturates your connection then it will work good on your end PM me if interested
I'm guessing your server is in the US... right? I'm looking for servers in France because Pakistan has a good connection to Marseilles (usually) and latencies are low, and a lot of the world is also connected with France (unless you go towards Singapore) so you get pretty good latencies, even to North American websites.
 
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nouman8

Intermediate
Jun 5, 2009
201
0
21
Lahore
@shaheerk
no the server is in Netherlands it offers good connectivity to the Europe and rest of the world like US.
pm me your email i will send you ovpn config file for openvpn so you can test out yourself and your external input will help me configure the server better
 
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Thekool1s

Intermediate
Oct 1, 2013
114
0
21
Thank you shaheerk, yeah it looks like the routing is messed up indeed, these are Amsterdam servers but for some reason the traffic is going through hongkong.
 

shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
@shaheerk
no the server is in Netherlands it offers good connectivity to the Europe and rest of the world like US.
pm me your email i will send you ovpn config file for openvpn so you can test out yourself and your external input will help me configure the server better
I'm getting ping spikes between 220ms and 260ms - which is why I suspected it might be in the US. I just doublechecked and Transworld gives ~150ms so it's a PTCL issue. Others may not have this, but I (and Nexlinx/PTCL) are showing ping spikes.

Also, thanks for the offer - very generous. I can help you test though.

Thank you shaheerk, yeah it looks like the routing is messed up indeed, these are Amsterdam servers but for some reason the traffic is going through hongkong.
The routing comment was not for you :) btw, I did a quick route check via Transworld and I get very similar latencies (+-10 ms) - so routing is botched on both backbones. Unless you want to find another route and share it with PTCL (or your ISP who will then probably forward it to PTCL).
 

bash413

Newbie
Nov 6, 2019
24
11
3
the server is maxhd.org:8080/username/pass

and @shaheerk if u are on nayatel then can u confirm that ur vpn is working with their service? if yes what is ur vpn name bcz i tried express nord surfshark and windscribe all did not work even the speedtest does not complete for either one. so tell me if ur vpn works or not on nayatel
 
Last edited:

shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
Nayatel recently moved me (at least me) over to PTCL as of a few days back or less, so VPNs are working again. When they were using a hybrid, VPNs didn't work.

Maybe they've moved you too?
 

bash413

Newbie
Nov 6, 2019
24
11
3
Nayatel recently moved me (at least me) over to PTCL as of a few days back or less, so VPNs are working again. When they were using a hybrid, VPNs didn't work.

Maybe they've moved you too?
no my vpns are not working on nayatel. how did they move u to ptcl? how can i do that so my vpns also work. and which vpn do u use. did u check my server above?
 

Thekool1s

Intermediate
Oct 1, 2013
114
0
21
Shaheerk how does one find another route? I have to use nord every single day to get the ping inline, will sharing my vpn route help them or do i have to do something else, Any pointers?
 

shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
no my vpns are not working on nayatel. how did they move u to ptcl? how can i do that so my vpns also work. and which vpn do u use. did u check my server above?
I don't really know - they seem to do it automatically.

But whatever you do, do not mention VPN to them otherwise they'll cite legal restrictions (they've already done it with me).

Shaheerk how does one find another route? I have to use nord every single day to get the ping inline, will sharing my vpn route help them or do i have to do something else, Any pointers?
I use lg.nexlinx.net.pk and carry out traces between TW and PIE from there. Sometimes I ping one host (e.g. from TW) on PTCL and see if I can get a low ping and experiment like that.

After some trial and error, if I get a positive outcome (lower latency), I emailed PTCL.

That's how I did it. But I wouldn't bother for all websites, only did for time-sensitive activities.
 

shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
So Nayatel is back on Transworld and the antics have begun. I was testing out for Thekool1s and on PIE, everything is fine (except for the latency spike while Nayatel was on it). On TW, it began to choke.

He shared with me another config which uses the standard web browsing ports, and the VPN is unscathed. Which means TW is blocking these on a port level (but it doesn't explain much why traffic enters a blackhole).

Which also probably explains why Telegram's choked on TW (and sometimes works on PTCL). Not sure.

Anyway - I think this is why VPNs won't work on TW (because they've possibly blocked non-standard ports), but that's that.

@bash413, it seems TW has botched routing to the server but PTCL seems to have it better (~145ms vs ~200ms). You could either get yourself another service, or...

Feel free to PM me your pricing etc. I also use a server which permits catchup but only allows one connection at a time, and has VOD and stuff on it too.

Edit: Called up Nayatel, asking them to redirect my traffic from TW to PIE. They said "symmetric traffic can only be given to our corporate customers, not home users". Home users get asymmetric routing (inbound traces and outbound traces are different depending on whatever policy they have). So that's that.
 
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Farrukhkazimi

Proficient
Jul 3, 2012
554
6
23
Karachi
So, StormFiber's entire production node for Karachi has been shifted to transworld now. You can email them call them 100 times and request to shift you to PIE, they won't entertain it anymore. It's extremely difficult to connect to a decent VPN on transworld now. PIE used to be better. Also pings to Europe are better on PIE than TW.
 

shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
So, StormFiber's entire production node for Karachi has been shifted to transworld now. You can email them call them 100 times and request to shift you to PIE, they won't entertain it anymore. It's extremely difficult to connect to a decent VPN on transworld now. PIE used to be better. Also pings to Europe are better on PIE than TW.
Nayatel has the same thing going on. Pings to Europe aren't necessarily better on one over the other - sometimes its better on PIE, sometimes on TW - but on most occasions, there's a 5% variance or so.

But yeah - even I got shafted on to TW and they won't transfer me over to PIE because I'm not a corporate customer.
 

bash413

Newbie
Nov 6, 2019
24
11
3
man i am so happy im back on ptcl! it is so much better than nayatel and i can not believe i am writing this line in my senses! but its true.
i am back to 15mpbs on ptcl fiber from 25 on nayatel but thats about it really i hope ptcl matches their price soon but i doubt it but other than that all my vpns work like a blast on ptcl. pings to uk and even usa are in between 150 to 240ms and never high atleast not for me using expressvpn.
while nayatel is downright blocking vpns and wont even admit they are doing it. i dont know maybe they are lying or they dont know this but thats not possible. either way apart from losing 10mb for the same price PTCL is better and i never thought i would say this.
Pricing is unacceptable for 15mb im paying 2830 and nayatel gives u 25mb for 2800 i hope ptcl changes this soon and kill this trash company
 

arslanejaz33

Talented
Nov 27, 2013
81
13
4
Somewhere on Internet
I second you, PTCL one major downside is their slow expansion of fiber network, and customer service is also very bad, I only shifted to stormfiber bcz of ptcl less upload speed on VDSL connection, and even though the exchange is within walking distance from my house and lineman said that they shifted to fiber but sill not providing fiber connections. I waited for 1 year but still, they are not providing fiber connections to date.
 

shaheerk

Well-known member
Feb 5, 2013
2,350
96
53
man i am so happy im back on ptcl! it is so much better than nayatel and i can not believe i am writing this line in my senses! but its true.
i am back to 15mpbs on ptcl fiber from 25 on nayatel but thats about it really i hope ptcl matches their price soon but i doubt it but other than that all my vpns work like a blast on ptcl. pings to uk and even usa are in between 150 to 240ms and never high atleast not for me using expressvpn.
while nayatel is downright blocking vpns and wont even admit they are doing it. i dont know maybe they are lying or they dont know this but thats not possible. either way apart from losing 10mb for the same price PTCL is better and i never thought i would say this.
Pricing is unacceptable for 15mb im paying 2830 and nayatel gives u 25mb for 2800 i hope ptcl changes this soon and kill this trash company
OOohhh I'm not the only one! I reverted back to PTCL about five days back (last Friday), and yes - it is unbelievable how I find their hard product much better than Nayatel (which has a far, far better soft product - things that I don't use).

PTCL charges for phone and TV in that price. 400 rupees analog + 400 for HD (which means 800 per month) + 25Mbps for 2800 = 3600 per month (excluding tax, and assuming you don't use their landline). On PTCL, you get the same thing for ~3400. Nayatel would be a bit cheaper if you opt for 20 Mbps.

However, if you only take Nayatel's internet ONLY, then it's definitely cheaper. PTCL doesn't offer single play.

I have the MiBox S - I didn't want to purchase additional equipment from Nayatel, so I used their app. SD channels were fine, but HD channels were out of sync (and that appeared to be a transmission issue since it didn't happen with all HD channels). I didn't complain - I used their free trial to see if I needed it or not. The number of channels you got were not bad - but tbh, I have an IPTV subscription with channels from all over the world + TV guide + some catchup on some, so...that's what I did (my own IPTV + Nayatel + phone).

With PTCL, I couldn't care less about their TV, but it's there :/

NOW - when Nayatel would route the traffic on PIE, everything worked (almost) fine. The instant a data packet goes through Transworld, it would get choked. Testing with another forum member seemed to hint that TW has blocked UDP packets for some ports - but TCP would work. Wireguard = UDP. IKEv2 = UDP. Both are faster than OpenVPN's UDP... but they're all blocked unless you use a standard port. And their changing policy put me off (they first switched IPs, not subnets... then they said I need Optimus... then they said I needed static IP (which was far, far too expensive since they only give that to corporates)). So - unfortunately, Nayatel is not for us - not because of Nayatel, but because of Transworld.

Oh, and PTCL tends to load Telegram's website more often than not (but not always).

But where PTCL sucks? Their customer service feels like you're talking to a robot. Nayatel's like you're talking to a human. That, unfortunately, didn't matter much for me since I don't chat up their reps and want a working service.

I second you, PTCL one major downside is their slow expansion of fiber network, and customer service is also very bad, I only shifted to stormfiber bcz of ptcl less upload speed on VDSL connection, and even though the exchange is within walking distance from my house and lineman said that they shifted to fiber but sill not providing fiber connections. I waited for 1 year but still, they are not providing fiber connections to date.
VDSL isn't that bad. Sure the uploads are halved but... I don't know what your requirements are for uploading, but it's not that bad. Stormfiber, I read in another thread, is back on TW so good luck with VPNs. Unless you figure a way around the block.
 
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