I called their helpline and complaint that my card isn't working I also told them that my card is old chipless one they said it should still work also I told them that my card will expire in October so I want to apply for a new card but they told me to wait till October and let the card expire.I went to my nearest MCB bank and they checked original one and then kept a copy of cnic and within next few days, it updated to Level 1 with the following limits.
Updating to Level 1 can be done anytime, no restrictions.
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