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    Thread: How to configure PTCL Smart TV with VDSL modem

    1. #1
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      How to configure PTCL Smart TV with VDSL modem

      Does anyone here know how to configure Smart TV with a new VDSL modem? PTCL installed a new modem for me today - same make and model as my last one so I didn't think it would cause any issues but Smart TV has stopped working and the tech guy is ignoring calls and texts. I called 1218 and the guy tried talking me through the steps but halfway through the call I could tell he was reading a script and had no idea what he was saying. Long story short, it didn't work. If anyone can help me configure it, I'd be very grateful.

    2. #2
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      thats how it is with ptcl...
      what you do is call, scold, than ask for their manager number.. call them scold again and ask for their supervisor number.. if you are able to get the number of head of your city, you can get things done in matter of hrs.

      Source: saw the person who did the exact same thing and it worked...

     

     

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