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    Thread: Data retreive from Phone with broken screen

    1. #1
      Dr.Demonz aka Irfanor

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      Data retreive from Phone with broken screen

      Hi,
      Long story short, today my phone fell & its screen is broken.
      Call & texts coming but unable collect due to dead screen. My synopsis was on phone storage which is most alarming & i need it the most.
      I have tried several YT videos n soft wares but nothing worked.(most software ask to register for backup support).
      Phone drivers are installed ,it is shown in PC when connected buy internal storage is not accessible.
      Any suggestion how can i reach n backup my files...,.,

    2. #2
      Global Moderator
        murtaza12's Avatar
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      Quote Originally Posted by Raging BulL View Post
      Hi,
      Long story short, today my phone fell & its screen is broken.
      Call & texts coming but unable collect due to dead screen. My synopsis was on phone storage which is most alarming & i need it the most.
      I have tried several YT videos n soft wares but nothing worked.(most software ask to register for backup support).
      Phone drivers are installed ,it is shown in PC when connected buy internal storage is not accessible.
      Any suggestion how can i reach n backup my files...,.,
      Phone defaults to Charging instead of MTP when connected to PC, so internal storage isn't accessible due to that.

      What phone is it?

    3. #3
      Dr.Demonz aka Irfanor

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      [IMG][/IMG]
      [IMG][/IMG]

      - - - Updated - - -

      Asus Zenfone 2 551ML....

    4. #4
      Dr.Demonz aka Irfanor

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      Anyone?

      Sent from my PLK-L01 using Tapatalk

    5. #5
      PG Juggernaut

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      Quote Originally Posted by Raging BulL View Post
      Anyone?

      Sent from my PLK-L01 using Tapatalk
      Touch isnt working ?? and I am sure you re unable to unlock as there is no FP aswell, well see if usb otg works and if your phone support it, else order screen from aliexpress, get it working again.

    6. #6
      PG Newbie

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      Try Samsung KIES (an official app) and check this instruction: https://howtorecover.me/how-recover-...-broken-screen.

    7. #7
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      Although unfortunate, you have to accept that you can only use the mobile data extraction tool to deal with Samsung broken screen data recovery. I have also experienced the same thing, then I used FoneCope Android Data Extraction, which is doing well.

    8. #8
      PG Juggernaut

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      Quote Originally Posted by Raging BulL View Post
      Hi,
      Long story short, today my phone fell & its screen is broken.
      Call & texts coming but unable collect due to dead screen. My synopsis was on phone storage which is most alarming & i need it the most.
      I have tried several YT videos n soft wares but nothing worked.(most software ask to register for backup support).
      Phone drivers are installed ,it is shown in PC when connected buy internal storage is not accessible.
      Any suggestion how can i reach n backup my files...,.,
      use usb otg and connect the mouse to it, you can click anything, hope that resolves the issue.

     

     

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