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    Thread: PakDukaan G.SKILL Warranty Terms and Conditions

    1. #1
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      PakDukaan G.SKILL Warranty Terms and Conditions

      Dear Members,

      Here is some clarification on the G.SKILL warranty we offer.


      G.SKILL Limited Warranty

      G.SKILL provides a limited warranty to the original purchaser only that any genuine G.SKILL hardware product purchased from an authorized G.SKILL re-seller will be free from defects in material and workmanship, and will operate, as specified by its datasheet, in the operating environment for which they were intended, for a specific length of time from the date of purchase. The date of purchase shall be determined by a valid proof of purchase; and if no valid proof of purchase exists, then the length of warranty shall begin from the date of manufacture (indicated by serial number). The warranty period will vary by specific product, as identified in your user documentation, or on the product package. In the event any of these warranty periods differ, the longest specified warranty period will apply.


      Duration of Warranty

      Product
      Warranty Period
      All DRAM memory modules Limited Lifetime Warranty
      SD & microSD cards Limited Lifetime Warranty
      Memory Cooler Fans (Turbulence II, Turbulence III) 1 Year Limited Warranty
      SSD / Solid-State Drive (Falcon, Falcon II)
      2 Year Limited Warranty
      SSD / Solid-State Drive (Sniper, Phoenix, Phoenix PRO, Phoenix EVO, Phoenix III) 3 Year Limited Warranty
      PCIe SSD (Phoenix Blade 480G, Phoenix Blade 960G) 3 Year Limited Warranty
      Gaming Keyboard (KM780 MX, KM780 RGB) 2 Year Limited Warranty
      Gaming Mouse (MX780) 2 Year Limited Warranty
      Gaming Headset (SV710, SR910) 2 Year Limited Warranty
      Gaming Mousepad (MP780) 1 Year Limited Warranty



      Warranty Exclusions

      G.SKILL limited warranty does not cover problems or damage resulting from, but not limited to, any of the following:



      • Wear and tear associated with normal use
      • Any acts of nature, abnormal mechanical or environmental condition, modification, abuse, accident, disassembly, misapplication, or unauthorized repair
      • Removal or alteration of any manufacturer label(s) or sticker(s)
      • Any improper assembly, handling, installation, or operation; including any use not in accordance with any supplied product instructions
      • Connection to any improper voltage supply
      • Removal or reassembly of heatspreader
      • Missing, damaged, detached, or bent contact pins, chips, parts, casing, or heatspreader
      • Any other cause which does not relate to a product defect in materials or workmanship


      More information on
      G.SKILL policies can be found here.


      PakDukaan Terms

      Memory Coolers: 1 year limited warranty

      DRAM Memory Modules: Limited Lifetime Warranty
      For DOA: Immediate replacement
      0-3 years: RMA and replacement cost borne by PakDukaan
      3+ years: PakDukaan can take care of RMA, however shipping cost to Taiwan will be borne by the customer

      NOTE: This does not affect customers who ordered before 12:00pm 25/08/2015
      Last edited by DSM1; 25-08-15 at 07:14 PM.
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    2. #2
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      where are the keyboards / mice n other stuff i cant see on ur web page

      - - - Updated - - -

      also u need to get 120mm / 140mm fans / differnt colors / with color led etc as they are also in demand and none of them here except corsair and there prices are sky high


      Nikkon:-D7100 WITH 18-135MM / 50mm / 35mm & 70-200 /28-105 d

    3. #3
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      @Dark Sith Keyboards, mice, headsets, power supplies and Trident Z DDR4 RAM still haven't been released. They will hopefully be released within a month or so though!

      Will look into fans aswell!

      Lets discuss this in the official G.SKILL is here thread though, to keep this easy to read, if you don't mind
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    4. #4
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      Where is your shop/location in lahore? I would like to visit if it's in my route
      Lookin for some work? Visit my Thread

    5. #5
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      Quote Originally Posted by Tech Reaper View Post
      Where is your shop/location in lahore? I would like to visit if it's in my route
      The address of our administrative office is 4th Floor Associated House, Bldg No.1, 7 Egerton Road, Lahore.

      Since we are distributors (mainly focusing on providing our products to other retailers), we only have an online retail store. We usually do not store any inventory at our office location, however any product can be brought to the office on request. Let me know by PM or Phone if you want to see any product. Thank you.
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    6. #6
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      Quote Originally Posted by DSM1 View Post
      The address of our administrative office is 4th Floor Associated House, Bldg No.1, 7 Egerton Road, Lahore.

      Since we are distributors (mainly focusing on providing our products to other retailers), we only have an online retail store. We usually do not store any inventory at our office location, however any product can be brought to the office on request. Let me know by PM or Phone if you want to see any product. Thank you.
      A bit far from my route and not even close to my home (I live in DHA). Well then I will just place an order online for SSD in the upcoming days as I buy parts for my next build
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      So we only can get a product if we order a place online ? any direct H2H dealing ? or shop in Lahore ?

    8. #8
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      @ImranAhmad You can definitely come to our office in Lahore (address is listed on the website) and buy from there, however please let us know which product you require, so that we can make it available at the office location. Usually our products are stored in our warehouse.

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      when will the keyboards arrive

      Sent from Galaxy Note 5 via Tapatalk


      Nikkon:-D7100 WITH 18-135MM / 50mm / 35mm & 70-200 /28-105 d

    10. #10
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      Quote Originally Posted by DSM1 View Post
      @ImranAhmad You can definitely come to our office in Lahore (address is listed on the website) and buy from there, however please let us know which product you require, so that we can make it available at the office location. Usually our products are stored in our warehouse.
      Sir I want to buy G.SKILL Aegis DD3 8GB 1600mhz Module !! is it available at your office? and is the price fixed or can i get a little discount on it 2 :P

     

     

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